Lead, Career Services & Professional Development

Tufts University; Medford Hillside (MA); On-site; USD 81,000 - 121,000; Full time

Job summary

The Fletcher School at Tufts University seeks an Associate Director of Career Services to lead the Professional Development Program (PDP), delivering coaching, workshops, and digital resources that prepare graduate students and alumni for international affairs careers.

You will design curricula, assess outcomes, and collaborate with faculty, employers, and staff to scale innovative career education initiatives.

Qualifications

• Bachelor's Degree in relevant field.
• 5-8 years of professional experience in career services, higher education, workforce development, talent development, coaching, training, instructional design, student affairs, or closely related field.
• Demonstrated experience providing professional career coaching, advising, mentoring, or workforce development support to graduate students, alumni, or working professionals.
• Demonstrated success independently managing a substantial coaching portfolio, student caseload, educational program, or career development initiative, including the exercise of sound professional judgment with minimal supervision.
• Experience serving as the primary owner and administrator of a professional development, career education, student success, workforce development, or leadership development program, including responsibility for planning, implementation, assessment, continuous improvement, and stakeholder management.

Responsibilities

• Leads the design, implementation, administration, instruction, assessment, and continuous improvement of the Professional Development Program (PDP), including curriculum development, learning outcomes assessment, course materials, grading processes, attendance tracking, and student communications.
• Provides individualized career coaching and advising to undergraduate students, graduate students and alumni through one‑on‑one appointments, group advising, workshops, virtual consultations, and written communications. Advises on career exploration, job and internship search strategies, networking, interviewing, application materials, salary negotiation, and professional development.
• Designs, delivers, and evaluates workshops, simulations, career education programs, and professional development events focused on career readiness, networking, interviewing, leadership, negotiation, professional communication, artificial intelligence, and other career management topics.
• Develops, manages, and curates online career education resources, learning management system content, instructional videos, micro-learning resources, and other self-service learning tools. Evaluates and implements educational technologies and career development platforms to support student learning and engagement.
• Supports the planning and execution of experiential learning initiatives, including career treks, employer engagement programs, networking events, employer panels, alumni programs, and other flagship OPD initiatives. Designs preparatory and follow‑up educational programming to maximize student outcomes.
• Recruits, trains, supervises, and evaluates graduate assistants. Develops operational procedures, manages project workflows, monitors assigned budgets and student employee hours, and assists with assessment and reporting activities. Collaborates with faculty, administrators, alumni, employers, and external partners to support career education and student success initiatives.

Skills

Career coaching

Advising

Instructional design

Project management

Stakeholder management

Workshop facilitation

Educational technology

Education

Bachelor's Degree in relevant field

Tools

Learning Management System (LMS)

Educational technologies

Job description

The Fletcher School at Tufts University seeks an Associate Director of Career Services to lead the Professional Development Program (PDP), delivering coaching, workshops, and digital resources that prepare graduate students and alumni for international affairs careers.

You will design curricula, assess outcomes, and collaborate with faculty, employers, and staff to scale innovative career education initiatives.