LEAD CARE COORDINATOR I&I- MEDICATION ROOM - FULL-TIME

InterCommunity, Inc.; Hartford (CT); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid time off

Career advancement opportunities

Job summary

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to accessible, compassionate care.

The Care Coordinator in the medication room coordinates client appointments, performs medication reconciliation, and supervises client self-administration following regulations, supporting the 56 Recovery Programs. Working with nurses, the coordinator ensures safe, efficient medication workflows; participates in discharge planning, maintains records, and keeps the

Qualifications

• Experience supervising the administration of medication is required.
• Position requires Pharmacy Technician, Medical Assistant, or CNA certification.
• Strong organizational and communication skills desirable.

Responsibilities

• Supervises client self-administration of medication following all regulatory requirements.
• Guide, train, and mentor staff on proper med room protocols, safety standards, and daily operational workflows.
• Act as the primary administrative and operational bridge for the nursing team, streamlining daily medication workflows, shift-change handoffs, and administrative communication.
• Maintain complete safety, regulatory compliance, and organization within the medication room. Conduct routine, scheduled audits of medication supplies, expiration dates, secure storage conditions, and controlled substance logs.
• Participate in multidisciplinary discharge or placement meetings to ensure the client's medication supply chain is fully established prior to arrival or discharge.
• Performs treatment planning related tasks including coordinating appointments and placements for all clients.
• Effectively responds to and takes a lead in all medical emergencies on the unit.
• Documents in the clinical record according to requirements of the regulatory agencies.
• Ensures that the medication room is clean and organized at all times and that all medications are appropriately stored, labeled, and documented in the client Medication Administration Record.
• Effectively performs client medication reconciliation at admission and after each medication change, as directed by the medical provider.
• Responsible for coordinating all client medication needs, including obtaining prescriptions, refills, and discontinuing medication and preparing consultation reports for all appointments and Emergency Department.
• Facilitates groups as required.
• Required to transport clients in personal or Agency vehicle.
• All other duties as assigned.

Skills

Experience supervising the medication

Education

Pharmacy Technician, Medical Assistant or CNA

Job description

Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford

40 Coventry St., Hartford

828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

Primary care integration

Residential detox and treatment

Outpatient mental health and substance use services for adults and children

Intensive outpatient programs

Employment and community support

Mobile crisis evaluations

Judicial support services

Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary:

Care Coordinator in the medication room coordinates client appointments, performs medication reconciliation, and supervises client self-administration of medication following all regulatory requirements. Working collaboratively with the nurses, the care coordinator ensures best client care for the clients at the 56 Recovery Programs.

Essential Duties & Responsibilities:

• Supervises client self-administration of medication following all regulatory requirements.
• Guide, train, and mentor staff on proper med room protocols, safety standards, and daily operational workflows.
• Act as the primary administrative and operational bridge for the nursing team, streamlining daily medication workflows, shift-change handoffs, and administrative communication.
• Maintain complete safety, regulatory compliance, and organization within the medication room. Conduct routine, scheduled audits of medication supplies, expiration dates, secure storage conditions, and controlled substance logs.
• Participate in multidisciplinary discharge or placement meetings to ensure the client's medication supply chain is fully established prior to arrival or discharge.
• Performs treatment planning related tasks including coordinating appointments and placements for all clients.
• Effectively responds to and takes a lead in all medical emergencies on the unit.
• Documents in the clinical record according to requirements of the regulatory agencies.
• Ensures that the medication room is clean and organized at all times and that all medications are appropriately stored, labeled, and documented in the client Medication Administration Record.
• Effectively performs client medication reconciliation at admission and after each medication change, as directed by the medical provider.
• Responsible for coordinating all client medication needs, including obtaining prescriptions, refills, and discontinuing medication and preparing consultation reports for all appointments and Emergency Department.
• Facilitates groups as required.
• Required to transport clients in personal or Agency vehicle
• All other duties as assigned.

*All agency staff are required to attend all mandatory department/agency meetings and trainings

Schedule:

Sunday, 7:00 AM - 3:30 PM, Monday - Thursday, 10:00 AM - 6:30 PM

Requirements

Education &/Or Experience:

• Experience supervising the administration of medication is required.
• Pharmacy Technician, Medical Assistant or Certified Nursing Assistant.