Care Coordinator

Leisure Living Senior Communities; Bay City (MI); On-site; USD 21,000 - 29,000; Full time

Job summary

Leisure Living Senior Communities seeks a dedicated nurse aide/lead in the Community - Wellness department. The role supports shift teams, mentors staff, and ensures compassionate, compliant resident care on-site.

Daily charting, safety protocols, and effective communication are essential. Responsibilities include medication administration per physician orders, coordinating with the care team, and promoting a respectful, supportive environment for residents and colleagues.

Qualifications

• High school diploma/GED and successful completion of Care Specialist I and II within 90 days of hire.
• At least 6 months of recent experience as a Care Specialist or equivalent.
• Must have CPR/First Aid certification or obtain within 30 days of hire.
• Must have demonstrable knowledge of Microsoft Office in a Windows environment.

Responsibilities

• Serve as a go-to resource for team members.
• Participate in orientation and training for care team members.
• Mentor and support care team members to develop skills.
• Administer medications per physician orders and use eMAR with pharmacy support.
• Review resident care plans and ensure compliance with care standards.
• Respond promptly to resident call signals, doors, and safety alarms.
• Maintain daily charting and documentation; ensure infection control and safety policies are followed.
• Promote positive relationships with residents, staff, and visitors.

Skills

Multi-tasking

Communication skills

Customer service

Teamwork

Telephone etiquette

Education

High School diploma/GED

Care Specialist I & II within 90 days

Tools

MS Office

Job description

Department Non-Leader: Community - Wellness (COM-WL)

Responsible for shift team leadership and resident care needs for community. Must be on premises while on duty.

ESSENTIAL FUNCTIONS

• Serve as ‘go-to’ resource person for team members
• Participate with orientation and training for care team members
• Foster a positive work environment and strong support for developing skills with other care team members
• Assure that residents are treated with kindness and respect, through mentoring and modeling appropriate care and customer service when orientating new care team members
• Protect residents from accidents and injuries by practicing safe work habits and safe lifting habits
• Be responsible for the safety of residents in the case of emergency
• Assist with schedule coverage needs as necessary
• Review and provide resident care as outlined in resident service plans
• Answer resident call signals, as well as door and safety alarms promptly
• Administer/pass medications to residents according to physician orders and policies
• Review and process physician orders utilizing eMAR in conjunction with pharmacy support
• Conduct departmental reviews/audits. Providing results to Director of Resident Care
• Assure adequate medication and supply inventory for residents
• Observe and report non-emergent resident behavior and condition changes to Care Coordinator and/or Director of Resident Care
• Complete daily charting and documentation as required
• Follow and comply with infection control, safety, emergency and confidentiality policies and procedures
• Promote positive relationships with residents, staff and visitors
• Remain awake and alert while on shift

Perform any other duties as requested within the scope of responsibility and requirements of the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Must work to demonstrate Leisure Living Management Values:

• Live and work each day with purpose
• Accept accountability and demonstrate responsibility
• Embrace lifelong learning
• Promote mutual respect
• Display transparency
• Be thankful

SKILLS AND ABILITIES

Education and Experience
High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required.

Certificates and Licenses

Must have CPR/First Aid certification or obtain within thirty (30) days of hire.

Computer Skills

Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.

Other Requirements

• Ability to multi-task, prioritize and work with minimal supervision
• Effective oral and written communication skills
• Professional telephone etiquette and customer service skills
• Superior communication and interpersonal skills
• Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community
• Developed organizational skills
• Ability to problem solve and demonstrate good judgement
• Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor
• Promote teamwork by working with coworkers in a positive and cooperative manner
• Ability to maintain a high level of confidentiality

PHYSICAL DEMANDS

• Stand – Frequently
• Walk – Frequently
• Sit – Occasionally
• Reach outward – Frequently
• Reach above shoulder – Occasionally
• Climb – Occasionally
• Squat or Kneel – Occasionally
• Bend – Frequently
• Twist – Frequently
• Lift/Carry/Transfer
  • 10 lbs. or less – Frequently
  • 11-20 lbs. – Frequently
  • 21-50 lbs. – Occasionally
  • 51-100 lbs. – Occasionally with assistance
  • Over 100 lbs. – N/A
• Push/Pull
  • 10 lbs. or less – Frequently
  • 11-20 lbs. – Frequently
  • 21-50 lbs. – Occasionally
  • 51-100 lbs. – Occasionally
  • Over 100 lbs. – Occasionally

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.