Lead Business Controls Analyst

PenFed Credit Union; Irving (TX); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Robust medical, dental and vision plans

401k with employer match

On-site fitness facilities

Job summary

A leading financial institution is hiring a Lead Business Controls Analyst at its Texas service centers. This role supports mortgage regulatory compliance, oversees internal auditing processes, and engages with various business areas to ensure adherence to the set standards. Candidates should possess a Bachelor's degree in Business and have at least five years of relevant experience in mortgage controls. The position emphasizes strong analytical skills and the ability to work in a dynamic environment.

Qualifications

• Minimum of five (5) years of progressively responsible experience in mortgages controls.
• Demonstrate strong analytical and problem-solving skills.
• Proven ability to work independently and drive projects to completion.

Responsibilities

• Monitor adherence to mortgage regulations.
• Collaborate with business areas and identify issues.
• Provide support with third-party investor reviews and audits.

Skills

Strong analytical skills

Problem-solving skills

Ability to work in a fast-paced environment

Ability to balance multiple priorities

Synthesize complex data into concise recommendations

Education

Bachelor’s Degree in Business or a related field

Job description

Join to apply for the Lead Business Controls Analyst role at PenFed Credit Union.

Overview

PenFed is hiring a (Hybrid) Lead Business Controls Analyst at our San Antonio, Texas or our Irving, Texas service center. The primary purpose of this job is to support adherence to regulatory, audit, and quality requirements of the Mortgage business units within defined business goals. This position will be supporting the business “First line of Defense”. This position may manage one or more of the related essential controls functions including key areas. Incumbent will develop, design and implement solutions to align with the strategic goals of PenFed Mortgage.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Monitor adherence to mortgage regulations including Federal and State as well as NCUA, CFPB regulations, and secondary marketing requirements.
• Collaborate with business areas and Three Lines of Defense with identifying issues, developing action plans, and executing action plans from issues that surface within internal or external audits.
• Provide support with third party investor reviews, audits and set up within systems.
• Assist with responses to audits from internal or external auditors. Facilitate action plan development related to audits from internal and external auditors.
• Provide system and operations recommendations related to business controls to promote continuous improvement of audit and compliance posture within mortgage business.
• Engage with Compliance and other departments within the credit union to deliver on action plans and requests.
• Provide support and integration of updates to Mortgage related policies and procedures and establish change management processes to keep policies and procedures current.
• Monitor quality of business areas through vendors, quality assurance routines and control reporting to identify risk trends and opportunities.
• Coordinate with business area, vendor management and vendors to monitor quality oversight of servicing vendors.
• Engage in disaster planning updates, testing and responsiveness for the mortgage business.
• Engage in testing coordination support and maintain updates for Business Continuity activities.
• Maintain expert knowledge of mortgage industry and recommends changes to benefit the credit union, members and staff.
• Monitor and tracking business process controls for mitigation of risks outside of risk appetite for the business.
• Actively engage in continual departmental process improvement.
• Establish and maintain expert knowledge of key business processes within the assigned mortgage business unit.
• Responsible for the documentation, ownership and communication of key business processes and issues resolution.
• Identify opportunities and lead implementation of business solutions to meet business needs.
• Create and maintain department process workflows and procedure framework.
• Responsible for business requirements to assist with the development of in-line controls to decrease the incidence of non-compliance.
• Acts as a subject matter expert to assure processes are compliant with investor and regulatory guidelines.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor’s Degree in Business or a related field is required.
• Minimum of five (5) years of progressively responsible experience in mortgages controls, risk, or real estate loans (origination, processing, closing and funding) is required.
• Strong analytical skills and problem-solving skills.
• Proven ability to work in a fast-paced environment.
• Proven ability to balance multiple priorities, adapt to constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced environment.
• Demonstrate abilities in problem -solving and analysis identifies issues, analyzes information to assess root cause and relationships, risks, and potential risk responses. Proven ability to synthesize complex data into concise recommendations and reports to senior management.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required. Certifications in project management, risk management, and auditing are helpful.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Travel

Travel to various worksites is required.

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.