Lead Bicycle Technician: Fast, Precise Repairs

Trek Retail Corporation; Cottonwood Heights (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible culture

Health care PPO & HDHP

FSAs

401(k) with match and ESOP

Tuition reimbursement up to $15,000

Employee discounts

Partner retail discounts

Job summary

Trek Retail Corporation in Cottonwood Heights, UT, is seeking a Trek Production Technician Lead to keep bikes running flawlessly and lead complex repairs. You will repair bikes quickly, maintain high accuracy, and guide others in best service practices.

Expect a role with elevated technical skills, leadership responsibilities, and strong communication with customers. The position emphasizes hospitality, training, and ongoing learning in bicycle servicing.

Qualifications

• Self-motivation and a positive, team-focused mindset.
• Excellent communication skills for teamwork and customer interaction.
• Strong attention to detail and a love for tinkering until you figure it out.
• Willingness to pitch in on any task and learn new service methods.

Responsibilities

• Lead Technician focuses on repairing bikes quickly and accurately.
• Manage and complete more than 50% of the total repairs for the team.
• Build relationships with customers to ensure they love riding their bikes.
• Demonstrate elevated technical skills, leadership, and problem-solving on complex repairs.

Skills

Self-motivation

Team mindset

Communication

Attention to detail

Willingness to pitch in

Customer service

Learning attitude

Hands-on tinkering

Tools

Bike repair tools

Job description

Trek Retail Corporation in Cottonwood Heights, UT, is seeking a Trek Production Technician Lead to keep bikes running flawlessly and lead complex repairs. You will repair bikes quickly, maintain high accuracy, and guide others in best service practices.

Expect a role with elevated technical skills, leadership responsibilities, and strong communication with customers. The position emphasizes hospitality, training, and ongoing learning in bicycle servicing.