Lead Bicycle Production Technician | Growth & Travel

Trek Retail Corporation; Grosse Pointe (MI); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Flexible culture

Health care

Dental & Vision

FSA

Life insurance

Vacation

401(k) with match

ESOP

Maternity leave

Holidays

Tuition reimbursement

Employee discounts

Partner discounts

Résumé du poste

Trek Store Grosse Pointe is seeking a Production Lead Technician to maintain our bikes, perform high-quality repairs, and guide the team to ensure fast, accurate service for our customers. You will manage complex repairs and drive consistent performance while upholding Trek’s hospitality standards.

We value self-motivation, a positive team mindset, and clear communication, with opportunities for growth and travel to other Trek Stores.

Qualifications

• Must be able to repair bikes and lead a small team.
• Strong communication, listening, and customer-service oriented approach.
• Detail-oriented with a passion for accurate, high-quality service.

Responsabilités

• Lead and perform bike repairs, handling more than 50% of total repairs.
• Keep bikes running flawlessly and build strong relationships with customers.
• Demonstrate leadership and problem-solving to troubleshoot complex issues.
• Collaborate with team to deliver efficient, friendly service on the shop floor.

Connaissances

Leadership

Communication

Problem solving

Attention to detail

Teamwork

Hospitality

Eagerness to learn

Description du poste

Trek Store Grosse Pointe is seeking a Production Lead Technician to maintain our bikes, perform high-quality repairs, and guide the team to ensure fast, accurate service for our customers. You will manage complex repairs and drive consistent performance while upholding Trek’s hospitality standards.

We value self-motivation, a positive team mindset, and clear communication, with opportunities for growth and travel to other Trek Stores.