Lead Benefits Representative (474C)[235]

Cobb County School District; Marietta (GA); On-site; USD 40,000 - 54,000; Full time

Job summary

Cobb County School District in Marietta, GA seeks a Lead Benefits Representative to maintain benefit plans and handle leave processing. The role advises employees, updates HRIS, and provides backup support to HR Benefits and Leave Representatives.

Strong Excel/Word skills and customer service are essential. Responsibilities include calculating deductions, coordinating with Payroll, reviewing SHBP bills, and ensuring accurate records.

Qualifications

• Educational Level: High School Diploma or GED required
• Certification/License Required: None
• Experience: 3+ years high-level clerical experience with some FMLA, employee benefits or HR

Responsibilities

• Demonstrates prompt and regular attendance.
• Supports and communicates with district employees, Benefit Broker, SHBP, vendors and stakeholders regarding leave, benefits, pay direct, and policies.
• Calculates and enters manual adjustments for benefits deductions; coordinates with Payroll on negative paychecks.
• Reviews SHBP proof bill; verifies coverage; enters data into HRIS and coordinates arrears.
• Monitors leave dates and benefit deductions in HRIS; ensures timely, accurate updates.
• Processes accounts receivable and informs pay direct employees of premium changes.
• Trains and serves as backup to HR Benefits and Leave Representatives.

Skills

Written communication

Oral communication

Excel

Word

Customer service

Multitasking

Education

High School Diploma or GED

Tools

HRIS

Job description

POSITION TITLE: Lead Benefits Representative

JOB CODE: 474C

DIVISION: Human Resources

SALARY SCHEDULE: Office Clerical/Technician

DEPARTMENT: Support Services

WORKDAYS: 235

REPORTS TO: Assistant Director, Benefits

PAY GRADE: Rank VI (NC06)

FLSA: Non-Exempt

PAY FREQUENCY: Monthly

PRIMARY FUNCTION: Maintains working knowledge of benefit plans, Board policies and procedures pertaining to leave; counsels' employees regarding leave process and pay direct; monitors and updates HRIS accordingly; trains and serves as backup to HR Benefits and Leave Representatives.

Requirements

Educational Level: High School Diploma or GED required

Certification/License Required: None

Experience: 3 or more years high-level clerical experience, with some of this experience directly related in FMLA activities, employee benefits or Human Resources

Physical Activities: Routine physical activities that are required to fulfill job responsibilities

Knowledge, Skills, & Abilities: Written and oral communication; intermediate or better skills in Excel and Word and other software; excellent customer service skills; excellent work organization and multi-tasking skills

The Board of Education and the Superintendent may accept alternatives to some of the above requirements.

Essential Duties

Demonstrates prompt and regular attendance.

Supports and communicates with all district employees, Benefit Broker, State Health Benefit Plan (SHBP), vendors, and stakeholders with information and counseling relative to leave, benefits, pay direct, Board policies and procedures; assists employees with completing appropriate forms.

Calculates and enters manual adjustments for benefits deductions; prepares check requests for refunds of direct pay premiums as needed; coordinates with Payroll on negative paychecks or partial payments to determine appropriate action for deductions; maintains proper and well-organized records of all transactions.

Reviews daily SHBP proof bill; verifies elected coverage on the SHBP site; calculates arrears and coordinates with Billing Specialist and Benefits Representatives to enter data into HRIS.

Reviews reports/queries in HRIS to monitor leave dates, including intermittent leave, benefit deductions, and coverage effective and term dates, to ensure that information is completed accurately and in a timely manner.

Monitors and uploads monthly/bi-weekly arrears files.

Processes accounts receivable, remits payments, calculates benefit premiums during Open Enrollment; informs pay direct employees of changes in premiums.

Communicates with Benefit Broker and other vendors regarding eligibility, claims, payment, and other issues including waiver of premium of life insurance.

Ensures that leave files are prepared and processed each year for storage in District warehouse facilities; maintains logs and documentation necessary for records retrieval; processes records requests as necessary.

Calculates benefit premium amounts for employees on leaves without pay; communicates premium amounts to employees; monitors for receipt of monthly payments from employees; cancels employee benefits upon non-payment per CCSD policy.

Trains and serves as backup to HR Benefits and Leave Representatives.

Monitors Employee Benefits email account.

Performs additional duties as assigned by appropriate administrator.