Lead Bath & Shower Installations Manager

BCI Acrylic Inc.; Missoula (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Supportive work environment

Career growth opportunities

Job summary

BCI Acrylic Inc. is seeking an experienced Installation Manager in Missoula, Montana. This full-time role involves leading installation teams for bath and shower remodeling, ensuring quality workmanship, and maintaining customer satisfaction. Candidates should have over 5 years of experience in installation or construction, and plumbing knowledge is preferred. The role offers a supportive work environment and opportunities for career growth within the company.

Qualifications

• 5+ years of installation or construction experience.
• Background in acrylic bath systems.
• Plumbing knowledge (highly preferred).
• Proven leadership and team management skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath system installations.
• Lead and support installation crews, ensuring high-quality workmanship.
• Review customer contracts and coordinate product orders.
• Manage warehouse inventory and vendor relationships.
• Ensure customer satisfaction and follow-up after installations.
• Conduct regular client check-ins and request referrals.
• Handle all permitting and CRM updates.
• Support installers with on-site issues.
• Analyze job costs and service trends.
• Assist in hiring, onboarding, and training of staff.
• Maintain accurate records of timesheets and job completions.

Skills

Installation or construction experience

Leadership skills

Quality assurance

Customer service experience

Job description

BCI Acrylic Inc. is seeking an experienced Installation Manager in Missoula, Montana. This full-time role involves leading installation teams for bath and shower remodeling, ensuring quality workmanship, and maintaining customer satisfaction. Candidates should have over 5 years of experience in installation or construction, and plumbing knowledge is preferred. The role offers a supportive work environment and opportunities for career growth within the company.