Lead Barista (Starbucks at AT&T Discovery District)

ASM Global; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

ASM Global is seeking a Lead Barista to support the cafe operations under the Senior F&B Manager. You will guide the barista team, ensure consistent product quality and guest experience, and help with onboarding and training.

You will educate customers about our coffees, handle orders, and maintain a clean, efficient workspace. The role requires strong customer service, cashier experience, and the ability to multitask in a fast-paced, team-oriented environment.

Qualifications

• Must be at least 18 years old.
• Customer service experience is required.
• Cashier experience is required.
• Able to interact with coworkers to ensure service standards.
• Able to multitask in a fast-paced, team environment.
• Fluent in English; bilingual a plus.
• Able to work independently or in a team.
• Able to work in open-air environments in all climates.
• Able to lift up to 30 pounds and stand for extended periods.
• Willing to work nights, weekends and holidays.
• Meet health requirements for food handling and alcohol services.
• Reliable transportation is a must.

Responsibilities

• Educate customers on our products and services.
• Answer questions regarding coffee blends, preparation, and freshness.
• Greet customers with fast, friendly service.
• Enter sales orders into POS system accurately.
• Develop knowledge of coffee and tea regions and flavor differences.
• Sell baked goods and miscellaneous items.
• Maintain a clean and organized workplace.
• Oversee shift execution and onboarding/training.
• Act as liaison between frontline staff and management.
• Other duties as assigned by management.

Skills

Customer service

Cashier experience

Fluent English

Multitasking

Teamwork

Job description

Responsibilities: The Lead Barista will report to the SR. F&B Manager for the Cafe and serve as a key support in day-to-day operations. This role assists with maintaining service standards, guiding barista team performance, and ensuring consistency across product quality and guest experience. The Lead Barista will help oversee the shift execution, support onboarding and training, and act as a liaison between frontline staff and management. Ensures that all customers are educated on our products and services Answers customer questions regarding coffee blends, preparation, and product freshness Greets all customers with fast, friendly, personalized service Accurately enters sales orders into POS system in a courteous and friendly manner for our customers Develops an understanding of coffee and tea regions and the various differences in flavor and blends Sells and serves baked goods and miscellaneous food items to customers Maintains a clean and organized workplace so that team members can locate resources and product as needed Other duties as assigned by management.

Qualifications

• All applicants must be at least 18 years of age
• Customer service is a must
• Cashier experience is a must
• Ability to interact with co-workers in order to ensure compliance with company service standards
• Ability to multitask in a fast paced, team-oriented environment
• Must be fluent in English. Bilingual is a plus
• Ability to work independently and/or in a team environment
• Ability to work in an open aired environment during all climate conditions
• Ability to lift and carry items weighing up to 30 pounds, up and down stairs/ramps
• Must be able to stand for extended hours
• Ability to work extended hours, nights, weekends, and holidays
• Must have sufficient mobility to perform assigned production tasks including standing, constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must meet state and local health requirements for food handlers and alcoholic beverage services
• Practice safe work habits, follow safety policies, procedures, and regulations, complete company-wide safety training and any addition job specific safety training
• Reliable transportation is a must

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Skills Customer Service Behavior Required Team Player: Works well as a member of a group, in a friendly and pleasant manner Dedicated: Devoted to a task or purpose with loyalty or integrity

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.