Lead Barista & Guest Experience Specialist

Workstream; Beecher (IL); On-site; USD 18,000 - 23,000; Full time

Job summary

Dunkin' in the United States seeks an experienced barista to brew great coffee and deliver exceptional guest experiences. The role requires initiative, excellent sales skills, and teamwork to uphold the coffee shop’s reputation.

Qualified candidates should demonstrate proficiency with various coffee preparation techniques and equipment, while upselling beverages and accessories to guests. Join a fast-paced, customer-focused team committed to quality and service.

Qualifications

• Prior barista experience required.
• Skilled in coffee preparation techniques.
• Experience with coffee equipment operation.
• Excellent sales and customer service.
• High school diploma required.

Responsibilities

• Ensure customer satisfaction by catering to guests' needs.
• Provide menu recommendations and information.
• Prepare coffee using various techniques and equipment.
• Sell coffee and brewing equipment.
• Handle cash and transactions.
• Maintain inventory and store supplies.
• Maintain a safe, appealing work environment.

Skills

Barista experience

Coffee preparation techniques

Coffee equipment operation

Sales and upselling

Guest service

Education

High School Diploma

Tools

Espresso machines

Coffee grinders

Job description

Dunkin' in the United States seeks an experienced barista to brew great coffee and deliver exceptional guest experiences. The role requires initiative, excellent sales skills, and teamwork to uphold the coffee shop’s reputation.

Qualified candidates should demonstrate proficiency with various coffee preparation techniques and equipment, while upselling beverages and accessories to guests. Join a fast-paced, customer-focused team committed to quality and service.