Lead Barista & Coffee Team Leader

The Kroger Co.; Eagle (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kroger Co. in Eagle, CO is seeking a Barista/Department Supervisor to ensure prompt, high-quality coffee service, assist in managing the department, and maintain merchandising standards. You will uphold core values of respect, integrity, and safety while delivering outstanding customer experiences.

Responsibilities include supervising staff, scheduling, stock management, and guiding beverage preparation and customer interactions. Attention to detail and a team-oriented approach are essential.

Qualifications

• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
• Must be a trained and certified barista.

Responsibilities

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
• Monitor code dates and product rotation, removes out of code product.
• Holds personnel in department accountable for their job assignments and responsibilities.
• Writes department schedules, coordinating requests and bids and business needs.
• Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales.
• Maintain customer service area and equipment in a clean and appealing manner.
• Demonstrate Customer 1st Behavior when taking care of customer needs.
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
• Follow store policies and procedures for operational flow at each station.
• Perform cleaning tasks in accordance with cleaning standards and work as a store team player.
• Present oneself professionally and demonstrate clear communication with all customer and partner interactions.
• Perform equipment maintenance in accordance with preventative maintenance checklist.
• Follow cash handling and register policies.
• Follow inventory stocking and recording guidelines.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.

Skills

Written and verbal communication

Weekend availability

Customer service mindset

Team collaboration

Education

Barista certification

Job description

The Kroger Co. in Eagle, CO is seeking a Barista/Department Supervisor to ensure prompt, high-quality coffee service, assist in managing the department, and maintain merchandising standards. You will uphold core values of respect, integrity, and safety while delivering outstanding customer experiences.

Responsibilities include supervising staff, scheduling, stock management, and guiding beverage preparation and customer interactions. Attention to detail and a team-oriented approach are essential.