Lead Automotive Technician — Mentor, Diagnose & Elevate Service

Bridgestone Americas, Inc.; Kalamazoo (MI); On-site; USD 35,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid vacation

ASE certifications funding

Flexible schedule

401(k) match

Daily pay

Job summary

Bridgestone Retail Operations is seeking a Lead Technician to diagnose drivability and electrical systems and mentor a team toward higher customer satisfaction. Compensation follows a flat-rate model based on regional tasks, with pay range shown as $25.13–$51.24 per hour.

This role emphasizes ongoing training, ASE certifications, and strong communication with customers and teammates, within a supportive Bridgestone environment.

Qualifications

• Must have a valid driver’s license and be able to drive customer and company vehicles.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing and math skills.

Responsibilities

• Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within first two years of employment. (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed)

Skills

Brakes

Alignment

Maintenance & Tire

Communication

Math Skills

Job description

Bridgestone Retail Operations is seeking a Lead Technician to diagnose drivability and electrical systems and mentor a team toward higher customer satisfaction. Compensation follows a flat-rate model based on regional tasks, with pay range shown as $25.13–$51.24 per hour.

This role emphasizes ongoing training, ASE certifications, and strong communication with customers and teammates, within a supportive Bridgestone environment.