Lead Automotive Technician

Sun Auto Service; Phoenix (AZ); On-site; USD 36,000 - 120,000; Full time

Benefits offered by this job

Competitive pay plus bonus

Paid training

Medical, dental, and vision benefits

Paid time off

Employee discounts

Career advancement opportunities

Job summary

Sun Auto Tire & Service in Phoenix, AZ seeks a Lead Automotive Technician to guide advanced diagnostics and oversee complex repairs, serving as the store's technical escalation point.

The role requires 5+ years of experience, ASE certifications, and the ability to coach technicians. You’ll plan diagnostics, ensure safety and quality, and work a flexible schedule to support a busy shop.

Qualifications

• 5+ years of automotive technician experience with advanced diagnostics.
• Advanced diagnostic capability using scan tools, meters and system testing.
• ASE certifications appropriate to assigned work and ongoing training.
• Valid driver’s license and ability to obtain state inspector license if required.
• Flexible schedule including weekends; safe and compliant workmanship.
• Able to coach technicians and translate findings for leadership and customers.

Responsibilities

• Serve as the store's final technical escalation point for complex repairs.
• Develop diagnostic plans and confirm root cause before repair authorization.
• Perform the shop's most complex repairs to high standards.
• Complete post-repair validation and safety checks to prevent comebacks.
• Review DVIs and repair orders for accuracy and safety.
• Coach GSTs and Technicians on standard work and diagnostics.
• Partner with managers on repair strategy and customer communication.
• Model safe practices and ensure regulatory and company procedure compliance.
• Work a flexible schedule, including weekends, and take on other duties as assigned.

Skills

Advanced diagnostics

Coaching technicians

Scan tools usage

Diagnostic planning

Safety standards

Flexible schedule

Valid driver's license

Education

ASE Master Technician

ASE A-series certifications

Job description

Overview

Lead Automotive Technician

Location: Phoenix, AZEmployment Type: Full-TimePay Range: $36K-$120K depending on experience

About Sun Auto Tire & Service

Greulich's is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay safely and confidently on the road. Our recent employee research confirmed what makes Sun Auto different – a values driven culture, a strong sense of belonging, pride in doing quality work, and real opportunities to learn and build a career. As we continue to grow, we’re committed to providing consistent support, clear communication, and to building strong teams so every teammate has the tools, training, and trust to do their best work.

Why This Role Matters

Ready to lead in a shop that values quality repairs, sharp diagnostics, and teammate development? As a Lead Automotive Technician, you'll tackle advanced diagnosis and complex mechanical and electrical repairs while serving as the store's go-to technical leader. It's a great fit for an experienced automotive technician or mechanic who loves solving tough problems and helping others grow.

You’ll be the final technical escalation point for complex diagnostics, comebacks, and safety-critical work—partnering with Store Managers and Service Advisors on repair strategy, verifying quality, and coaching technicians at every level to build skill and confidence.

What We Offer

• Competitive pay, including bonus or commission opportunities
• Paid training and hands-on development
• Medical, dental, and vision benefits
• Paid time off
• Employee discounts
• Career advancement opportunities, including continued growth in technical leadership, training, quality support, and field leadership pathways

What You’ll Do

• Serve as the store's final technical escalation point for complex mechanical, electrical, driveability, intermittent, and comeback concerns.
• Develop diagnostic plans and confirm root cause before repair authorization, aligning strategy with company standards and customer priorities.
• Perform the shop's most complex repairs to a high standard, including advanced electrical, driveability, and major mechanical work.
• Complete post-repair validation—road tests, relearns/resets, torque verification, and final quality checks—to help prevent comebacks.
• Review Digital Vehicle Inspections, repair orders, and documentation for accuracy, safety, and completeness.
• Coach and develop GSTs, Junior Technicians, Technicians, and Senior Technicians on standard work, diagnostics, tool use, and repair validation.
• Partner with Store Managers and Service Advisors on repair strategy, prioritization, and clear customer communication.
• Model safe work practices and proper tool and equipment use, and ensure repairs comply with applicable regulations and company procedures.
• Work a flexible schedule, including weekends as needed, and perform other duties as assigned while living out Sun Auto's core values.

What We’re Looking For

Required:

• 5+ years of automotive technician experience performing advanced diagnosis and complex repairs, with demonstrated ability to resolve difficult or intermittent concerns.
• Advanced diagnostic capability using scan tools, meters, service information, and systematic testing; ability to build and coach others on a structured test plan.
• Ability to coach and guide technicians through hands‑on support, job review, and constructive feedback while maintaining quality, productivity, and safety standards.
• ASE certifications appropriate to assigned work, or equivalent demonstrated competency, with commitment to ongoing training and process adherence.
• Ability to translate technical findings into clear recommendations for Store Managers, Service Advisors, teammates, and customers when needed.
• Possess and utilize basic tools required to perform the functions of the role successfully.
• Valid driver’s license and successful completion of a Motor Vehicle Records check.
• State Inspector License, in applicable locations, or ability to obtain and maintain as required by the store.
• Ability to work a flexible schedule, including weekends as needed.
• Must be 18 years of age or older.

Preferred:

• ASE Master Technician or multiple ASE A-series certifications; L1 Advanced Engine Performance Specialist preferred.
• Demonstrated leadership in a shop environment, such as training, quality checks, dispatch support, or technical escalation responsibilities.
• Experience with advanced driveability diagnosis, electrical diagnosis, and interpreting scan data, including freeze frame and live data.
• High school diploma or equivalent; technical or vocational school training preferred.

Growth & Development

This is the top of the in-store technical career path—and a strong launch point for what's next. Lead Automotive Technicians keep growing as advanced diagnostic experts, quality leaders, and mentors while building transferable skills in coaching, repair strategy, and operations. From here, your path can lead toward technical training, quality, or field leadership opportunities—and we'll help you get there.

Work Environment & Physical Requirements

• Automotive shop environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.
• Temperature variations may include extreme heat and/or extreme cold.
• Ability to stand up to eight hours per day and walk to access various areas of the building.
• Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.
• Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.
• Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.
• Ability to communicate with customers, service advisors, managers, and shop teammates.
• Reasonable accommodations may be made for individuals with disabilities.

Equal Opportunity Employer

Sun Auto Tire & Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.