Lead Automotive Service Manager

Express Oil Change & Tire Engineers; Denver (CO); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading automotive service provider seeks an Automotive Service Manager in Denver to lead store operations. The role involves supervising technicians, coaching team members, and ensuring customer satisfaction. Successful candidates will have exceptional leadership and organizational skills, at least 2 years of experience in a similar role, and sound knowledge of safety regulations. This position demands a proactive approach to team development and a commitment to operational excellence.

Qualifications

• Outstanding leadership and store management skills.
• Ability to work in a fast-paced work environment.
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
• Excellent verbal and written communication.
• Ability to develop professional relationships with customers and team members.
• Minimum of 2 years’ experience in a Service Manager role.
• Proven track record of exceeding business objectives.
• Ability to work efficiently both individually and as part of a team.
• Solid knowledge of basic OSHA laws and MSDS Compliance.

Responsibilities

• Provide support in the store recruiting process.
• Supervise technicians and service personnel, planning and scheduling their duties.
• Coaching service department teammates on all operational issues.
• Work directly with customers in areas of sales and service.
• Evaluate performance and productivity of service department personnel.
• Manage parts inventory and ensure compliance with purchasing programs.
• Ensure store safety and equipment/hardware layout.
• Supervise shop area for compliance with safety procedures.
• Coach personnel on enforcing wheel torqueing process.
• Conduct proper inspections.

Job description

A leading automotive service provider seeks an Automotive Service Manager in Denver to lead store operations. The role involves supervising technicians, coaching team members, and ensuring customer satisfaction. Successful candidates will have exceptional leadership and organizational skills, at least 2 years of experience in a similar role, and sound knowledge of safety regulations. This position demands a proactive approach to team development and a commitment to operational excellence.