Lead Associate, Risk Management

Jobtailor; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Senior Risk Manager to act as the primary risk partner for the Single‑Family customer engagement business. You will lead analyses, assess emerging risks, and guide decision‑makers with risk‑based recommendations.

You will monitor controls, oversee RCSAs, and drive remediation across teams. The role requires strong communication, collaboration, and willingness to apply new technologies, including AI, to improve risk practices.

Qualifications

• 4 years of related experience in risk management, operational risk, enterprise risk management, compliance, audit, business controls, or a related discipline.
• Experience identifying, assessing, monitoring, documenting, and mitigating operational or non‑financial risks.
• Experience preparing analyses, reports, or recommendations that support risk‑based decision-making for business leaders or cross‑functional stakeholders.
• Ability to evaluate processes, controls, issues, and remediation activities and communicate findings clearly and accurately.
• Strong written and verbal communication skills, including the ability to explain complex risk concepts to stakeholders with varied backgrounds.
• Demonstrated ability to influence, collaborate, and build relationships across teams while managing competing priorities and deadlines.
• Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Serve as the primary risk partner for Single‑Family customer engagement business partners, providing effective challenge and risk‑based guidance to business leaders and stakeholders.
• Guide the team in preparing analyses, assessments, and reports used to identify business areas, processes, or initiatives that may pose risk to the enterprise.
• Evaluate the impact of existing, proposed, or emerging risks and provide clear, risk‑based recommendations that support business decisions.
• Lead monitoring of information, processes, controls, and issue trends to help reduce operational risk through rigorous analysis and documentation.
• Lead risk and control self‑assessments (RCSAs), issue management activities, control testing coordination, and remediation efforts as needed, in accordance with enterprise standards.
• Document risk assessments, resolutions, control guidance, and remediation activities in a clear, consistent, and audit‑ready manner.
• Monitor risk trends, key risk indicators, internal loss events, audit findings, regulatory matters, and other risk information using rigorous analysis to identify opportunities for risk reduction and process improvement.
• Collaborate with the business, risk management teams, and other stakeholders to understand strategic objectives, assess associated risks, address cross‑functional impacts, and drive effective risk management practices.
• Partner with stakeholders across Single‑Family and the broader enterprise to understand business objectives and provide practical risk management guidance.
• Support business strategy reviews and help teams make informed decisions in response to evolving consumer behaviors, regulatory expectations, and operational priorities.
• Promote a strong risk culture by influencing partners, facilitating discussions, and helping teams understand risk impacts, controls, and mitigation options.

Skills

Risk management

Operational risk

Communication

Influence

Collaboration

Analytical thinking

Adaptability

AI awareness

Education

Bachelor's degree or equivalent experience

Job description

Responsibilities

• Serve as the primary risk partner for Single‑Family customer engagement business partners, providing effective challenge and risk‑based guidance to business leaders and stakeholders.
• Guide the team in preparing analyses, assessments, and reports used to identify business areas, processes, or initiatives that may pose risk to the enterprise.
• Evaluate the impact of existing, proposed, or emerging risks and provide clear, risk‑based recommendations that support business decisions.
• Lead monitoring of information, processes, controls, and issue trends to help reduce operational risk through rigorous analysis and documentation.
• Lead risk and control self‑assessments (RCSAs), issue management activities, control testing coordination, and remediation efforts as needed, in accordance with enterprise standards.
• Document risk assessments, resolutions, control guidance, and remediation activities in a clear, consistent, and audit‑ready manner.
• Monitor risk trends, key risk indicators, internal loss events, audit findings, regulatory matters, and other risk information using rigorous analysis to identify opportunities for risk reduction and process improvement.
• Collaborate with the business, risk management teams, and other stakeholders to understand strategic objectives, assess associated risks, address cross‑functional impacts, and drive effective risk management practices.
• Partner with stakeholders across Single‑Family and the broader enterprise to understand business objectives and provide practical risk management guidance.
• Support business strategy reviews and help teams make informed decisions in response to evolving consumer behaviors, regulatory expectations, and operational priorities.
• Promote a strong risk culture by influencing partners, facilitating discussions, and helping teams understand risk impacts, controls, and mitigation options.

Requirements

• 4 years of related experience in risk management, operational risk, enterprise risk management, compliance, audit, business controls, or a related discipline.
• Experience identifying, assessing, monitoring, documenting, and mitigating operational or non‑financial risks.
• Experience preparing analyses, reports, or recommendations that support risk‑based decision‑making for business leaders or cross‑functional stakeholders.
• Ability to evaluate processes, controls, issues, and remediation activities and communicate findings clearly and accurately.
• Strong written and verbal communication skills, including the ability to explain complex risk concepts to stakeholders with varied backgrounds.
• Demonstrated ability to influence, collaborate, and build relationships across teams while managing competing priorities and deadlines.
• Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.
• Bachelor’s degree or equivalent experience.

Core Competencies

Demonstrates expertise in risk management, operational risk assessment, and compliance, with a strong ability to communicate complex risk concepts effectively. Proven track record in leading risk and control self‑assessments, monitoring risk trends, and providing actionable recommendations to support business objectives.