Lead Associate 2 (Key Holder)

Goodwill Industries of Northwest NC; Fletcher (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Company-paid pension plan

Job summary

Goodwill Industries of Northwest NC is seeking Lead Associates to provide store leadership in the absence of the Store Manager. You will ensure friendly customer service, supervise staff, and maintain efficient store operations in a fast-paced environment.

The role requires supervisory experience, the ability to lift up to 50 pounds for donations, and availability for evenings and weekends. Compensation includes a $17.25 per hour pay rate and a benefits package.

Qualifications

• Lead or supervisory experience required.
• Must be able to lift up to 50 pounds and work in a fast-paced environment.
• Ability to work evenings and weekends as needed.

Responsibilities

• Close store, reconcile cash with daily sales reports.
• Prepare daily sales reports and opening/closing reports.
• Provide cash register and customer service.
• Receive, price and stock donations.
• Tag and inspect clothing items in production-style setting.

Skills

Leadership

Customer Service

Cash Handling

Supervisory Experience

Education

High School Diploma

Job description

WHY WORK FOR GOODWILL?

No matter what your job is, you’ll know that you’re making a difference every day. Goodwill’s retail stores fund employment and training services that help more than 30,000 people in northwest North Carolina each year. We are able to direct 90 percent of our revenue to our mission because our employees are innovative, efficient, driven and passionate about what they do. A Goodwill team member is flexible, has a strong work ethic, and understands how each employee in our organization contributes to our mission.

As an organization whose goal is helping people find meaningful, stable employment, we believe strongly in providing competitive pay and top‑notch benefits including paid time off, medical coverage, dental, vision, life insurance, disability, tuition reimbursement, 403(b), retail incentives and a company‑paid pension plan.

JOB DESCRIPTION

Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):

• Closes store, reconciles cash with daily sales reports and secures facility for night,
• Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Lead or supervisory experience required.

HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 9am to 8pm, opening at 11AM on Sunday.

PAY: $17.25

EOE. E-Verify Employer.