Lead Assistant Manager - Fletcher

Triangle Stop; Fletcher (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Triangle Stop in Fletcher, NC is seeking an Assistant Manager to oversee shifts and ensure effective store operations. Responsibilities include customer service, compliance with operational guidelines, and staff support. Candidates should demonstrate strong communication skills, be able to lift 50 lbs, and respond effectively in emergencies. This role is critical for maintaining store profitability and adhering to state regulations.

Qualifications

• Ability to read, understand, and write English at the eighth grade level.
• Ability to perform arithmetical calculations and make change.
• Capable of lifting up to 50 lbs and stocking shelves.

Responsibilities

• Ensure efficient operation of shifts.
• Provide prompt and courteous service to customers.
• Ensure compliance with company policies and regulations.

Skills

Customer service

Emergency response

Arithmetic calculations

Stocking shelves

Communication in English

Job description

The Assistant Manager is responsible for the proper and efficient operation of all shifts, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store.

Duties and Responsibilities

• Observes shift operating hours at all times as assigned by Management
• Performs specific tasks as assigned by Management
• Assists Management in seeing that the store maintains a store inspection grade of at least 90%
• Adheres to all city, county, and state ABC regulations including serving draft beer and wine
• Adheres to all Federal and State Employment and Safety regulations
• Gives all customers prompt and courteous service
• Follows the work schedule as posted, unless a schedule change is arranged with Management
• Stays familiar with the Company Price Book, Operations Manuals, and Bulletins
• Ensures Management is made aware of all sales, cash or operating discrepancies
• Operates shift within company guidelines to achieve sales and profits
• Prepares a shift change report at the completion of shift in accordance with company guidelines
• Properly clocks in and out and signs time card verifying all hours worked
• Notifies Management of any discrepancies in the operating results on the shift report, or cash over on shift conditions in excess of $5.00 within 24 hours
• Rings all sales accurately on cash register
• Accurately posts markups and markdowns, store use of merchandise, voids, refunds, bad merchandise and write-offs within established guidelines.
• Advises Management of any personnel situations or policy violations having an adverse effect on store operating performance.
• Shares the responsibility for controlling the store inventory
• Advises Management immediately if the bank deposit is not made on a daily basis.
• Follows company policy with regard to excessive cash in registers, change fund and safe security
• Follows correct vendor check-in procedures as directed by Management
• Protects company assets at all times
• Keeps coolers, drink boxes, store shelves and displays fully stocked and fronted at all times
• Properly cleans and maintains equipment and high-margin products such as coffee, fountain drinks, etc. as directed by Management
• Uses correct pricing as listed in the Price Book for all merchandise
• Uses plus-selling techniques as directed by Store Manager
• Keeps store floors clean at all times, with specific responsibilities assigned by Management
• Checks refrigeration equipment for proper performance a minimum of one time per shift
• Cleans windows, floors, shelving, counters and gas pumps to ensure they remain clean at all times
• Immediately advises Management of any maintenance problems

Qualifications

• Be available for all shifts in an emergency.
• Be able to read, understand, and write the English language at the eighth grade level.
• Be able to perform arithmetical calculations at the eighth grade level in order to be able to make change, complete shift reports and account for numbers of a variety of products during vendor check-in.
• Have sufficient visual acuity to check identification for restricted sales.
• Be able to read and understand instructions for operating electronic cash registers and other equipment.
• Be able to lift up to 50 lbs., carrying cases of milk, soft drinks, beer and juice containers, motor oil, antifreeze, etc. at least once per shift.
• Be able to stock shelves and coolers; i.e. open cases, price each item, and put on shelves as high as 6'.
• Be able to react to an emergency and take responsible action for the safety of all.
• Be able to tolerate exposure to gasoline fumes and cleaning products.
• Be able to climb a ladder to clean windows.
• Be able to speak and understand English, including the ability to hear the spoken word.
• Be able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
• Be able to clean the parking lot and grounds surrounding the convenience store; i.e. to pick up trash or to sweep with broom and pick up with dust pan, also to wash down parking lot with water hose.
• Be able to enter and work in a cooler at a temperature of 38 degrees up to 20 minutes at a time.
• Be able to understand and adhere to all ABC and Health Department regulations.
• Be able to understand and follow all Federal, State and local laws and ordinances.