Lead Asset Protection

Five Below Inc; California (MO); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Five Below is seeking an experienced security professional to join our loss prevention team. You will ensure a safe environment for customers and associates, lead investigations into theft and policy violations, and collaborate with store management and law enforcement as needed.

The role covers training, orientation, and safety initiatives across stores, with responsibilities for monitoring AP systems, audits, and inventory controls.

Qualifications

• At least 4 years of similar experience in a physical security & safety environment.
• Experience in training and coaching.
• AA or BA Degree a plus.
• Knowledge of investigative processes.
• Wicklander & Zulawski certification a plus but will train.

Responsibilities

• Provide a safe and secure environment for customers and associates.
• Support Store and Field Management in dealing with aggressive or hostile behavior.
• Conduct external & internal investigations with regards to theft/fraud after training.
• Follow all company policies regarding theft/fraud/policy violations.
• Utilize AP systems including Exception Base Reporting, CCTV, Alarm, and Incident Reporting.
• Liaise with law enforcement and government agencies on cases and compliance issues.
• Monitor and report suspicious behaviors to District Manager or RAPM.
• Lead AP New Hire Orientation and safety training efforts.
• Contribute to Leadership Team efforts to maintain a safe work environment.
• Assist RAPM with hiring recommendations and coaching of APS team.
• Collaborate with HR/Leadership on safety, ethics, and workplace violence.
• Deliver shrink results through AP resources and conduct monthly operational assessments.
• Report audit findings and re-audit non-compliant controls.
• Supervise security personnel when applicable.
• Identify process concerns with EBR and participate in inventories.
• Address safety or regulatory concerns in stores.

Skills

Communication skills

Influence

Training & coaching

Investigation knowledge

Exception base reporting

CCTV systems

Education

AA or BA Degree

Wicklander & Zulawski certification

Tools

CCTV systems

Job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Key Accountabilities

• Provide a safe and secure environment for our customers and associates
• Support Store and Field Management in dealing with any instance of aggressive or hostile behavior displayed within their assigned store, maintaining all Five Below standards in such dealings utilizing de-escalation techniques.
• After full training and certification, conduct external & internal investigations with regards to theft/fraud.
• Responsibility to follow all company policies and protocol regarding dealing with individuals suspected of theft/fraud/policy violations.
• Utilization of AP systems to include but not limited to Exception Base Reporting, CCTV, Alarm, Over/Short Cash, and Incident Reporting.
• Liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues.
• Monitor and report suspicious associate behaviors/activities to District Mgr and or RAPM
• Participate in district/regional visits to increase collaboration and improve awareness of loss and operational compliance.
• Lead AP New Hire Orientation and AP Awareness & safety training efforts.
• Lead participation in the facility’s Leadership Team’s efforts to provide a safe and secure work environment.
• Support RAPM with hiring recommendations, oversight, coaching, and training of the APS team.
• Partnership with HR/Leadership Team as required on WC issues, safety concerns, ethics, workplace violence, and other sensitive matters.
• Delivery of expected shrink results in the stores through use of AP Resources.
• Perform monthly Operational Assessments.
• Report audit findings to leadership team and re-audit non-compliant controls as necessary.
• When applicable supervise all Security personnel associated within the stores.
• Utilize EBR to identify potential process and procedural concerns
• Participate in regular scheduled inventory process.
• Monitor and respond to any safety or regulatory concerns in assigned stores.

Education and Experience

• At least 4 years of similar experience in a physical security & safety environment.
• Experience in training and coaching.
• AA or BA Degree a plus.
• Communication skills & ability to Influence.
• Knowledge of investigative processes.
• CCTV system use and knowledge.
• Experience with Safety in retail establishments.
• Wicklander & Zulawski certification a plus but will train.
• Exception base reporting experience a plus but will train.

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

crewservices.zendesk.com/hc/en-us/requests/new

Careers Site

Five Below is a leading growth retailer offering trend-right, extreme value, high-quality products loved by the kid and the kid in all of us. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5 and some extreme-value items priced beyond $5, Five Below makes it easy to say YES! to the newest, coolest stuff across awesome Five Below worlds: Candy, Style, Party, Room, Create, Tech, Sports, and New & Now. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has over 1,900 stores in 46 states.