Lead Application Engineer

Henkel; Washington; On-site; USD 105,000 - 128,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Flexible & hybrid work policies

Parental leave

Tuition reimbursement

Job summary

Henkel is seeking a Lead Application Engineer for its Adhesive Technologies team in Rocky Hill, CT. You will lead product recommendations, tailor applications, demonstrate new products, troubleshoot with customers, and support sales through various channels.

You will engage in technical visits, organize trainings, collaborate with focus market teams on hero applications, and help create sustainability value propositions while maintaining safety and documentation in CRM.

Qualifications

• Bachelor's degree in a chemistry, materials science, or engineering field.
• Minimum 3 years' experience, preferably with adhesives.
• MBA is a plus.

Responsibilities

• Recommend products and demonstrate new solutions to customers.
• Troubleshoot adhesive and equipment issues on site.
• Support customers and sales teams via in-person, virtual, email, and calls.
• Coordinate with focus market team for key accounts and hero applications.
• Prepare and deliver technical trainings and reports.

Skills

Communication

Analytical

Problem solving

Project management

Teamwork

MS Office

Customer interaction

Facilitation

Education

Bachelor's degree in Chemistry/Material Science/Engineering

Tools

Microsoft Project

PowerPoint

Excel

Word

Statistical Analysis Software

Job description

Lead Application Engineer

Adhesive TechnologiesEngineeringUnited States, Rocky Hill, CT, CTFull TimeRegular

About this Position

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, 'all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you'll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Customer and sales team support via in person, Virtual call, e‑mail, Phone calls
• Travel for Customer Application Trial/ Validation Collaborate with the focus market team to support target accounts and hero applications
• Mediate the special equipment request with equipment services to obtain quotes
• Troubleshoot adhesive/equipment related to technical issues
• Provide technical support level 2 for TIS (Technical Information Services) for specific technologies
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool Test Plan (coordination, logistics, Lab ops or AE test)
• Report Writing and Review Lab Sample management in application engineering labs
• While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc
• Organize and execute technical trainings
• Build new product technical launch packages
• Create Sustainability Value proposition

What makes you a good fit

• Bachelor's Degree in Chemistry, Material Science, or relevant Engineering/technical discipline; MBA is a plus
• At least 3 years working experience, preferably with knowledge and experience on adhesives
• Project management skills
• Strong communication skills and interpersonal skills necessary
• Strong analytical and problem‑solving skills
• Team player - Able to share knowledge, motivate and positively influence team members
• Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred
• Strong laboratory, problem solving, and computer skills such as Excel, Word, and Powerpoint
• Experience in facilitation, training, presentation, and customer interactions
• Clear written and verbal communication.
• Self‑motivated, hands‑on, ambitious, and entrepreneurial

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $105000.00 and $128000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate's skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 26098364