Lead Appliance Delivery and Installation Associate

Ferguson Enterprises, Inc.; Honolulu (HI); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Driver incentive

Medical benefits

401(k) plan

Paid time off

Employee assistance

Associate discounts

Community involvement

Growth opportunities

Job summary

Ferguson Enterprises, LLC in Honolulu, HI, seeks Installation Associates to deliver, install, and remove appliances in commercial and residential settings. You will learn basic appliance installations with hands-on training and safety best practices.

The role emphasizes white-glove service, strong customer interaction with builders and on-site customers, and ongoing product updates. Applicants must have licensing, a DOT medical card, and the ability to lift heavy loads; pre-employment screenings

Qualifications

• 5+ years of Appliance Delivery & Installation Service experience.
• 5+ years of leadership experience.
• Valid state issued license required.
• DOT Medical card required.
• Ability to lift 70+ pounds frequently and 90+ pounds occasionally.
• Pre-employment drug and background screening required.
• Ability to deliver white glove service to customers.
• Excellent customer service skills.

Responsibilities

• Perform basic appliance installation with training provided.
• Accurately handle and install basic gas/electric household appliances.
• Ensure installations are damage-free and fully functional per specifications.
• Interact professionally with builders, designers and on-site customers.
• Attend company-paid installation training seminars and certifications.
• Provide driver duties and responsibilities as needed.

Skills

Customer service

Leadership

Mechanical skills

Reading documents

Safety compliance

White glove service

Strong communication

Problem solving

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths.

Position Details

Schedule | Monday - Friday 6:30am – 3:00pm plus overtime as needed.

Pay Range | $35.00 – $45.00 per hour, based on experience.

The PERKS of working for Ferguson

• Competitive compensation
• Incentive bonus potential
• Safe Driver incentive
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Responsibilities

• Able to perform basic appliance installation and possess the desire to learn custom appliance installations - training provided.
• Accurate handling and installation of basic gas and electric household appliances such as washers, dryers, ranges, and refrigerators.
• Ensures the installed appliances are damage free, accurately installed according to manufacturer’s specifications and are fully functioning.
• Interact expertly and courteously with builders, designers and on-site customers – you take care of a vast array of customers.
• Attend company paid installation training seminars and certifications to stay up-to-date on all product changes.
• Be responsible for providing driver duties and responsibilities.

Qualifications

• 5+ years of experience with Appliance Delivery & Installation Service is preferred.
• 5+ years of leadership experience.
• Valid state issued license is required.
• Must be at least 21 years of age.
• Must currently have, acquire, and/or maintain a valid DOT Medical card in order to meet driver requirements.
• With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.
• Ability to deliver “white glove service” to customers.
• Excellent customer service skills are a must!
• Mechanical skills and willingness to learn.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• *Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Information

• Pay Range: - $27.25 - $43.63 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.

Equal Employment Opportunity and Reasonable Accommodation Information

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.