Lead Animal Care Officer

City of San Antonio; San Antonio (TX); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

City of San Antonio seeks an experienced Animal Care Officer supervisor to oversee field teams and ensure adherence to animal care policies. The role includes training, field mentorship, and coordinating inter-agency operations.

The incumbent will conduct inspections, handle investigations, and manage documentation, citations, and court testimony while ensuring humane handling and transport of animals. Work is outdoors and indoors, with varied hours.

Qualifikationen

• High School Diploma or GED equivalent (recognized by TEA or regional accrediting agency).
• Two (2) years of animal control or animal handling experience.
• Valid Class C Texas Driver's License.
• Must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six months of employment; maintain 30 hours CE every three years.

Aufgaben

• Act as Field Training Officer for new or remediating Officers through documentation of readiness and remediation evaluations for assigned Animal Care Officer, including field mentorship and hands-on training.
• Execute assigned periods of instruction during the Animal Care Officer Academy for training and retraining of field personnel.
• Conduct process compliance inspections for equipment and personnel, ensuring operational readiness and professional appearance.
• Capable of acting as Animal Care Services Site Commander for inter-agency warrants, seizures and coordinated operations as required.
• Operate in an investigative capacity including warrants, maintaining SBI case files, investigating animal bite cases, and annual inspections for dangerous/aggressive animals.
• Safely and humanely captures and transports animals including those that are sick, injured, or potentially dangerous.
• Respond to calls for animal assistance from law enforcement and emergency situations.
• Investigates reports of animal bites and dangerous or vicious animals.
• Documents field notes and maintains accurate Daily Activity Log; submits log daily to supervisor.
• Writes reports and records data on logs/forms.
• Counsels/educates citizens regarding responsible animal ownership and ordinance/law requirements.
• Issues citations for violations; testifies in court.
• Enter animal information into software management system for each call.
• Clean and maintain assigned equipment and tools.
• Performs related duties as required.

Kenntnisse

Supervision

Training

Communication

Animal handling

Public education

Investigation

Citations & court

Documentation

Ausbildung

High School Diploma or GED

Texas Basic Animal Control Officer Certification

Tools

Two-way radio

Jobbeschreibung

Under general direction, is responsible for participating in and supervising the activities of Animal Care Officers ensuring Animal Care policy adherence related to apprehending stray, diseased, or dangerous animals, equipment readiness, education, prevention services and situational support to Animal Care Officers in the field. Working conditions are in an indoor and outdoor environment with exposure to temperature variations, infectious diseases, and hostile animals. Exercises functional supervision over assigned staff.

Animal Care Officer position with the Animal Care Services Department!

Work Location

Animal Care Services; 4710 State Highway 151, San Antonio, TX 78227

Work Hours

Work hours vary; schedule will be assigned based on the needs of the department. Must be willing to have night, weekend, and Holiday availability.

• Act as Field Training Officer for new or remediating Officers through documentation of readiness and remediation evaluations for assigned Animal Care Officer's, to include field mentorship and hands-on training.
• Execute assigned periods of instruction during the Animal Care Officer Academy as required for training and retraining of field personnel.
• Conduct process compliance inspections for equipment and personnel, to ensure operational readiness is maintained and professional appearance is consistent.
• Capable of acting as Animal Care Services Site Commander for inter- agency warrants, seizures and coordinated operations as required.
• Operate in an investigative capacity including, but not limited to obtaining/executing warrants, maintaining Dangerous and Serious Bodily Injury (SBI) case files, investigation and submission of criminal Attack by Dog cases, follow up on cases responded to by first responders and conducting annual inspections for Dangerous/Aggressive cases.
• Safely and humanely captures and transports animals including those that are sick, injured or potentially dangerous.
• Lifts and carries animals weighing up to 50 pounds to secure in cages or place on examination tables, and assists with team lifts for animals weighing over 50 pounds.
• Immediately responds to calls for animal assistance from law enforcement agency staff standing by.
• Responds to observed or reported emergency situations and animal law violations.
• Investigates reports of animal bites and dangerous or vicious animals.
• Documents field notes from investigation of pet/property owner and maintains accurate, thorough Daily Activity Log. Submits Log daily to supervisor.
• Writes reports and records data on appropriate log/forms.
• Counsels / educates citizens regarding responsible animal ownership/ordinance/law requirements (leash law, restraint, registration, animal behavior, etc.)
• Issues citations for violations; ensures complete and accurate information is documented.
• Testifies in court.
• Accurately and thoroughly enters animal information into software management system for each call responded to.
• Properly cleans and maintains assigned equipment and tools to assure proper working order.
• Performs related duties and fulfill responsibilities as required.

Requirements

• High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• Two (2) years of animal control or animal handling experience.
• Valid Class "C" Texas Driver's License.
• Must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six (6) months of employment. Must maintain continuing Education Credits of thirty (30) hours over each three (3) year period.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge and Skills

• Knowledge of principles and practices of supervision, training, and personnel management.
• Knowledge of City and State animal control ordinances, regulations and laws.
• Knowledge of geography of the city.
• Knowledge of vehicle operation safety procedures.
• Knowledge of safety procedures and methods used to humanely handle vicious animals.
• Knowledge of methods, practices, and techniques of animal control.
• Knowledge of procedures and policies for issuing City citations.
• Skill in safely handling animals including those with unknown temperament.
• Skill in the use of tools used to capture, restrain, and transport animals.
• Skill in dealing with the public including irate citizens.
• Skill in utilizing a personal computer, associated software programs, and a two-way radio.
• Ability to humanely handle and control animals under all types of situations and circumstances.
• Ability to adhere to disease management safety protocols.
• Ability to establish and maintain effective communication and working relationships with City staff and the public.
• Ability to communicate clearly and effectively.
• Ability to perform all the physical requirements of the position, with or without accommodations.