Lead Analyst, Commercial Data & AI- Orthopedics

6032-DePuy Synthes Sales, Inc. Legal Entity; West Chester (Chester County); Hybrid; USD 94,000 - 152,000; Full time

Job summary

Johnson & Johnson, a global leader in healthcare, is seeking a Lead Analyst for Commercial Data & AI to drive end-to-end analytics across the DePuy Synthes commercial systems. You will build trusted datasets, deliver KPI frameworks, and implement predictive and generative AI solutions to enhance lead generation, CRM, and commercial execution.

Collaboration with Marketing, Product, Sales, and Data Strategies is essential to ensure data quality, governance, and responsible AI practices while

Qualifications

• 5+ years of experience in analytics, data science, or marketing/customer analytics, including hands-on CRM/lifecycle measurement.
• Advanced SQL skills (complex joins, window functions, CTEs) and experience with large-scale, complex datasets.
• Proven hands-on experience with Alteryx Designer to build, automate, and optimize end-to-end data workflows.
• Strong knowledge of Orthopaedics products, procedures, and customer profiles.

Responsibilities

• Build and govern customer data assets: Partner with Data Strategies to define source-of-truth datasets and quality monitoring; document logic and ensure reproducibility.
• Data Quality & integrity: Monitor and improve data accuracy, completeness, and consistency across systems.
• GenAI for Commercial enablement: Prototype and evaluate generative AI use cases with guardrails and human validation.
• Stakeholder leadership: Partner on analytics intake and prioritization for CRM and other Commercial platforms.
• Commercial measurement and insights: Define KPI frameworks and translate business needs into clean data models.
• Responsible data & AI: Ensure compliance with data privacy, consent, security, and AI governance policies.
• Mentorship: Coach analysts on analytical rigor and SQL best practices.

Job description

Introduction

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Functions and Locations

Job Function: Sales Enablement Job Sub Function: Sales Effectiveness Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.

Lead Analyst Role

We are searching for the best talent for Lead Analyst, Commercial Data & AI. The Lead Analyst, Commercial Data & AI supports the end-to-end analytical and AI enablement workstream for the Depuy Synthes global Commercial systems and operations to enable consistent data insights and user engagement. This role builds trusted datasets and KPI frameworks and delivers predictive and generative AI solutions that improve lead generation, opportunity management, customer engagement, and commercial execution. The Lead Analyst partners closely with Marketing, Product, Sales, and Data Strategies to ensure data quality, measurement integrity, and responsible AI practices.

Responsibilities

• Build and govern customer data assets: Partner with Data Strategies to define source-of-truth datasets, data definitions, and quality monitoring; document logic and ensure reproducibility.


• Data Quality & integrity: Monitor and improve data accuracy, completeness, and consistency across systems.


• GenAI for Commercial enablement: Prototype and evaluate generative AI use cases (e.g., message variant generation, subject line testing, content summarization, agent‑assist) with clear guardrails, human validation layer, and measurement.


• Stakeholder leadership: Partner on analytics intake and prioritization for CRM and other Commercial platforms; translate ambiguous questions into structured hypotheses, analytical plans, and deliverables.


• Commercial measurement and insights: Define and standardize KPI frameworks, translate business needs into clean, usable data models, and communicate data structure insights to leaders and cross-functional partners.


• Responsible data & AI: Ensure compliance with data privacy, consent, security, and AI governance policies; identify bias/fairness risks and propose mitigations.


• Mentorship: Coach analysts on analytical rigor, SQL best practices, and experimentation while ensuring data quality, governance, and reproducibility.

Required Qualifications

• 5+ years of experience in analytics, data science, or marketing/customer analytics, including hands‑on CRM/lifecycle measurement.


• Advanced SQL skills (complex joins, window functions, CTEs) and experience working with large‑scale, complex datasets.


• Proven hands‑on experience with Alteryx Designer to build, automate, and optimize end‑to‑end data workflows.


• Strong ability to clean, blend, and transform large, complex datasets from multiple sources.


• Strong knowledge of Orthopaedics products, procedures, and customer profiles.


• Experience translating business questions into hypotheses, analytical approaches, and clear recommendations on optimal data structure to meet stakeholder needs.


• Ability to partner effectively with cross‑functional stakeholders and influence without direct authority.


• Knowledge of data privacy concepts relevant to CRM (consent, suppression, PII handling) and comfort working within governance controls.


• Excellent written and verbal communication skills; able to create executive‑ready materials.

Preferred Qualifications

• Experience with CRM and Commercial platforms (e.g. Salesforce Life Science Cloud, Marketing Cloud, Movemedical, Tableau Server)


• Experience with cloud data warehouses (e.g., Reltio, AWS, Snowflake, SAP, Redshift, Databricks)


• Experience with customer identity resolution, attribution approaches, and performance concepts.


• Hands‑on experience evaluating or implementing GenAI solutions (prompting, retrieval‑augmented generation, evaluation/guardrails).


• Experience with BI tools (e.g., Power BI, Tableau) and semantic modeling.

Core Competencies

• Systems thinking across data, process, and technology


• Data strategy, governance, and quality management


• Workflow automation and data engineering fluency


• GenAI product thinking and innovation mindset


• Advanced analytical problem solving


• Commercial analytics acumen


• Bias awareness and responsible AI mindset

Equal Opportunity Statement

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Inclusion of Applicants with Disabilities

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

• Analytical Reasoning


• Business Development


• Business Valuations


• Collaboration


• Communication


• Customer Centricity


• Efficiency Analysis


• Innovation


• Operational Excellence


• Problem Solving


• Process Optimization


• Relationship Building


• Sales


• Sales Enablement


• Sales Support


• Solutions Selling

Preferred Skills

• Analytical Reasoning


• Business Development


• Business Valuations


• Collaboration


• Communication


• Customer Centricity


• Efficiency Analysis


• Innovation


• Operational Excellence


• Problem Solving


• Process Optimization


• Relationship Building


• Sales


• Sales Enablement


• Sales Support


• Solutions Selling

Compensation

The anticipated base pay range for this position is : $94,000.00 - $151,800.00

Benefits and Time Off

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).


• This position is eligible to participate in the Company’s long-term incentive program.


• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year


• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year


• Holiday pay, including Floating Holidays –13 days per calendar year


• Work, Personal and Family Time - up to 40 hours per calendar year


• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child


• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year


• Caregiver Leave – 80 hours in a 52‑week rolling period10 days Volunteer Leave – 32 hours per calendar year


• Military Spouse Time-Off – 80 hours per calendar year

Company Culture

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at https://www.jnj.com/.