Lead Advanced Residential Support Staff

Brightli; Jefferson City (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, retirement

Comprehensive training

Career mobility

Supportive culture

Job summary

Brightli seeks a Lead Advanced Residential Support Staff to guide staff and youth through shifts, assign tasks, and collaborate with leadership and the activities coordinator to develop schedules and activities for youth.

The role includes supervising staff and youth, monitoring progress, implementing crisis prevention and de‑escalation techniques, transporting youth as needed, and maintaining careful documentation to support safe, therapeutic outcomes.

Qualifications

• Must have at least a High School Diploma or GED with experience in Human Services or related field.
• A Bachelor’s degree in Human Services or related field is preferred.
• Must have reliable transportation and collision insurance to cover transport of clients.

Responsibilities

• Lead shift and assign tasks; ensure safety and therapeutic goals.
• Supervise staff and youth; monitor progress and behavior.
• Develop schedules and activities with leadership and activities coordinator.
• Transport youth to school and community appointments as needed.
• Document behavior and concerns at shift change or in records.
• Administer medications per physician orders when assigned.
• Model positive behavior and promote resilience and healthy life skills.
• Participate in meetings and adapt activities as needed.

Skills

Leadership

Confidentiality

Rapport

Multitasking

Communication

Curriculum dev

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Relias

CPI

CPR Certification

First Aid Certification

Job description

Job Description:

The Lead Advanced Residential Support Staff is responsible for leading staff and clients through their shift successfully. The Lead ensures all shift tasks are assigned and completed and works with leadership and the activities coordinator to develop and implement schedules and activities for youth.

Essential Job Functions:

• Participates as an active member of the leadership team by facilitating interactions and ensuring the program is a safe haven for therapeutic transformation.
• Continuously assesses and positively supports the staff and youth’s interactions by helping to identify client’s strengths, needs, abilities and preferences.
• Provides direct and indirect supervision of all assigned staff and youth in the home.
• Consistently monitors staff’s ability to implement therapeutic treatment plans, along with program expectations.
• Through active participation and positive modeling, works with staff and youth on their daily program goals to encourage the development of healthy life skills including, but not limited to homework, chores, food preparation, recreation, social skills, and individualized treatment plan goals.
• Arrives to work prepared to actively participate in all required duties and responsibilities and meetings which include, but are not limited to, shift change, individual supervision and staff meetings.
• Facilitates specialized group meetings or interaction as assigned by leadership.
• Communicates with leadership to ensure overall youth needs are addressed (clothing, supplies, correspondence, inventory updated, etc.)
• Implements crisis prevention and management techniques with youth through the use of authorized de-escalation techniques as needed during the shift.
• Documents and/or reports at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.
• Prepares and administers medications (per physicians’ orders) following the guidelines set forth by the medical team, when assigned.
• Transports youth to and from school, community outings, and other appointments as needed.
• Serves as a role model to all staff and youth by modeling positive verbal and non-verbal behavior at all times and encouraging an environment that promotes hope, motivation and resilient transformation.
• Supervises, plans, facilitates and adapts all scheduled activities, as needed.
• Performs other duties as assigned by Program Director, Residential Coordinator, Assistant Residential Coordinator or Executive Team Member as deemed necessary by the department.

Knowledge, Skills, and Abilities:

• Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.
• Ability to establish rapport with the client population.
• Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.
• Ability to establish rapport with the client population.
• Skilled in multitasking, prioritizing tasks in regards to impact on programmatic functioning.
• Demonstrate leadership ability
• Ability to participate and contribute to curricula development.

Experience and Education Qualifications:

• Must have at least a High School Diploma or GED with experience in Human Services or related field.
• A Bachelor’s degree in Human Services or related field is preferred.
• Must have reliable transportation and collision insurance to cover transport of clients.

Supervisory Requirements:

• None

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.
• First Aid Certification within 30 days of employment and annually thereafter.
• Obtain CPR certification within 30 days of beginning employment and upon renewal date.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date:
  • CPI for Residential programs
  • Crisis Management on Relias Learning for Outpatient programs
• Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
• Valid Driver’s license in state of residency with an acceptable driving record is required.
• Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
• Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.
• Within the first year of employment, receive training on trauma, adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management and the effect of peer pressure.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.