Lead

Crate and Barrel; Romeoville, Northern (IL, KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Crate and Barrel is seeking a Distribution Center Lead to guide assignments, support development, troubleshoot workflow issues, and model productivity in a fast-paced DC environment.

You will direct daily work, oversee inventory integrity, and adapt to sudden changes while ensuring safety and KPI adherence. Strong communication and leadership are essential to drive performance across teams.

Qualifications

• 2+ years of Distribution Center experience.
• Willingness to become certified on Forklift Equipment.
• High School Diploma or GED or equivalent.

Responsibilities

• Assist and support the supervisor to organize, motivate and train associates.
• Direct daily/weekly work assignments in the Distribution Center in coordination with the floor supervisor.
• Oversee inventory integrity by monitoring stock levels and WMS discrepancies; manage shipping/receiving logs.
• Drive team agility by adjusting priorities to accommodate rush orders and rapid pivots.
• Ensure productivity standards are met and communicate KPIs to the team.
• Participate in ongoing training regarding technology upgrades and new systems.
• Perform tasks assigned by leadership to achieve daily productivity and quality goals.

Skills

Leadership

Communication

KPI tracking

Safety awareness

Education

High School Diploma or GED

Tools

Google Suite

AS400

JDA

Job description

The Distribution Center Lead is a working leader who brings clarity, momentum, and consistency to our Distribution Center operations. You guide work assignments, support training and development, troubleshoot equipment and workflow issues, and model the productivity we expect from the team. Whether partnering closely with supervisors or stepping in on their behalf, you help create a high-performing, communicative, and collaborative environment where associates can do their best work.

A day in the life of a Distribution Center Lead...

• Assists and supports the supervisor to help organize, motivate and train associates

• In coordination with the floor supervisor, directs daily/weekly work assignments in the Distribution center

• Oversee inventory integrity by monitoring stock levels, resolving complex WMS discrepancies, and managing shipping/receiving logs

• Drive team agility by confidently shifting priorities to accommodate rush orders, unexpected volumes, and rapid project pivots

• Ensures productivity standards are met by communicating personal and team key performance indicators

• Participates in ongoing training regarding technology upgrades and new systems applicable to the position

• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What you'll bring to the table...

• Proven ability to lead through ambiguity, manage multiple high-pressure deadlines, and quickly adapt to rapid growth

• Clear, effective communication skills to successfully bridge the gap between Corporate strategy and warehouse execution

• Promotes and supports the company vision and goals, including applicable key performance indicators (KPIs)

• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals

• Proficiency in English language skills (written and verbal)

• Basic math skills

• Google Suite experience preferred

• AS400 and JDA knowledge preferred

We'd love to hear from you if you have...

• 2+ years of Distribution Center experience

• Willingness to become certified on Forklift Equipment

• High School Diploma or GED equivalent