LCM Software Validator

Peraton; San Antonio (TX); On-site; USD 51,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

Parental leave

Disability insurance

Job summary

Peraton in San Antonio is seeking a Lifecycle Management administrative specialist to support DoD programs. You will assist with requirements approvals, asset management, reports, and coordination with program managers.

Proficiency with MS Office and ServiceNow, ability to multitask, and US citizenship with potential DoD clearance are required. Onsite work in San Antonio with competitive salary and benefits.

Qualifications

• 2 years with BS/BA; 6 years with high school diploma
• Ability to obtain DoD security clearance (ADP II Public Trust)
• Work location: San Antonio onsite required
• US Citizen

Responsibilities

• Assist the government in ensuring requirements are approved from the DHA Enterprise Approved Product List
• Generate reports and monitor ITSM ticket queue performance; provide critical updates to Government leadership
• Process software related tickets and follow up with customers
• Coordinate with program/project managers to ensure software is within end-of-life timelines and is a valid requirement
• Update Asset Management Database with EOL/EOS information
• Conduct market research to determine replacement device cost estimates

Skills

Communication skills

Microsoft Office

Report generation

Education

BS/BA

HS diploma

Tools

ServiceNow

MS Excel

MS Word

MS Power Query

Job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

• Assist the government in ensuring that requirements requested are approved from the DHA Enterprise Approved Product List.
• Generate reports, monitor ITSM ticket que performance, monitor calendar events, and provide critical updates to Government leadership when appropriate.
• Process software related tickets, review/validate RVDC, follow up with customers as necessary.
• Generate reports, monitor ITSM ticket que performance, monitor calendar events, and provide critical updates to Government leadership when appropriate.
• Update action statuses via the Procurement Action Tracker, ServiceNow and other databases/tools as necessary.
• Coordinate with program and project managers from various Directorates within the Defense Health Agency to ensure that software being requested have not reached their end of life/ end of support dates.
• Coordinates with program and project managers to ensure software is still a valid requirement ensuring that the agency does not pay for maintenance on items no longer needed.
• Review Electronic Bill of Materials (EBOM) and compares them to quotes received by vendors. Provides recommendations to the government on if the EBOM and the quote are technically acceptable.
• Assist in identifying End of Life (EOL)/ End of Support (EOS) information for hardware components to include but not limited to the Local Area Network (LAN), Wide Area Network (WAN), Wireless LAN (WLAN), Top Level Architecture (TLA), End User Devices (EUD) and various components.
• Update the Asset Management Database with EOL/EOS information.
• Conduct market research to determine cost estimates for replacement devices based on the request of the customer.
• Other administrative tasks as assigned for Lifecycle Management.

Skills

• Strong communication skills, professional writing skills, and intermediate to advanced Microsoft Office skills (i.e., ability to prepare Microsoft (MS) Excel Pivot Tables, ability to identify duplicates in an Excel spreadsheet, ability to use MS Excel Power Query for extract, transform, and load functions, ability to use MS Word, etc.).
• Ability to multitask and perform administrative tasks in support of Lifecycle Management.

Qualifications

• Basic Qualifications:
• 2 years with BS/BA; 6 years with high school diploma
• Ability to obtain: Department of Defense security clearance (ADP II Public Trust)
• Work location: San Antonio onsite required
• Familiar with the MS Office suite
• US Citizen

Preferred Qualifications

• 6 years with BS/BA; years of experience can be substituted for degree. HS + 10 years experience
• Department of Defense security clearance (ADP II Public Trust)
• Experience with ticketing systems (preferred) and strong administrative, tracking and documentation skills.
• Familiar with the following software applications including but not limited to: the MS Office suite, MS access, Service Now or other ticketing systems (i.e. BMC Remedy or similar).

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed athttps://www.careers.peraton.com/benefits.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.