LCL949 Meter Reader

CenterPoint Energy; Mankato (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established utility provider is seeking a dedicated Utility Person Meter Reader to join their team in Mankato, MN. This role involves accurately reading and documenting energy consumption from various meters, ensuring customer satisfaction through effective communication and service. The ideal candidate will thrive in a supportive environment that values safety and continuous improvement. If you're looking to kickstart your career in a dynamic and inclusive workplace, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• No prior work-related experience is necessary.

Responsibilities

• Read and document energy consumption from meters accurately.
• Respond to customer inquiries and ensure timely billing.
• Report hazardous conditions to ensure safety.

Skills

Meter Reading

Customer Service

Safety Compliance

Education

High School Diploma

Job description

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Their vision is to become the most admired utility in the United States through the execution of their long-term growth strategy. They have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities, and talents of their diverse workforce. They strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities they serve.

About the Job

CenterPoint Energy is looking for an LCL949 Utility Person Meter Reader to join their MN American Meter Reading Operations A Team, located in Mankato, MN.

The ideal candidate will have the ability to read industrial, commercial, and residential meters by assigned routes and/or appointments, ensuring an accurate monthly measurement of energy consumption.

Essential Functions:

1. Verifies meter identification numbers and documents readings to assure timely and accurate billing of our customers’ energy consumption.
2. Responds to internal and external customers’ requests, questions, and concerns in a manner that meets customer expectations.
3. Partners with customer relations providing information and prompt resolutions to customer account and audit requests.
4. Observes, documents, and communicates gas leaks, suspected gas theft, malfunctioning or damaged distribution system equipment, and other hazardous conditions to ensure customer and employee safety and compliance with company policy.
5. Participates in the continuous improvement of route/cycle structure. Makes notes and changes location codes and data describing customer premises to help other meter readers perform their duties in a safe and more efficient manner.
6. Performs other duties such as ERT/battery replacement, lock finals, special reads, meter glass/index replacement, painting meter loops, resolving difficult-to-read problems, mapping, obtaining keys, ACI work, or other functions to support gas distribution and service operations, including working with construction and maintenance crews.
7. Participates in training and cross-training to increase job knowledge and competency.

Education and Experience

Requires a high school diploma or equivalent or a combination of education and experience providing equivalent knowledge. No prior work-related experience is required.