LAX National Account Representative

BSN SPORTS; New York (NY); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Remote work

Job summary

BSN SPORTS, a Varsity Brands company, is seeking a LAX National Account Manager to serve medium, large, and enterprise National Accounts from a remote location.

You will maintain daily communication, develop quarterly account plans, and coordinate with management to drive retention and growth across the U.S. and Canada. The role requires four years in management/sales and lacrosse knowledge; travel is required.

Qualifications

• Bachelor's Degree preferred
• Lacrosse experience and product knowledge
• Minimum four years of management and/or sales experience
• Minimum two years of industry experience

Responsibilities

• Manage and grow an assigned book of business through proactive relationship management and strategic account support.
• Maintain consistent daily communication with customers, ensuring all emails and text messages are responded to within 24 hours.
• Develop and present quarterly account plans for key customers in collaboration with management to support retention and growth goals.
• Communicate both positive updates and challenging issues to customers professionally, transparently, and in a timely manner.
• Partner with customers to create customized logo concepts and product designs that align with brand standards and team identity.
• Build and manage online team stores to support customer fundraising, ordering, and product distribution needs.
• Support accounts receivable efforts by assisting customers through billing inquiries and aging AR resolution.
• Participate in professional development opportunities and lacrosse industry events on a quarterly basis to strengthen product knowledge and industry relationships.
• Utilize approved expense budgets strategically to foster and maintain strong client relationships.
• Process bulk customer orders accurately and efficiently, with a target turnaround time of 12 hours or less.

Skills

Sales Acumen

Organizational Skills

Communication Proficiency

Technical Capacity and Training

Collaboration Skills

Time Management Skills

Personal Effectiveness/Credibility

Customer Service

Education

Bachelor's Degree preferred

Job description

BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR

For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.

WORK TYPE: Full time, exempt

LOCATION DETAILS: Remote

TRAVEL REQUIREMENTS: Some travel required

PAY RATE: The salary range is $60,000- $75,000 annually.

The base salary will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market.

How You Will Make An Impact

The LAX National Account Manager will serve as a best-in-class sales representative within the company capable of serving medium, large and enterprise organizations – National Accounts.

Since 2000, Lax.com has been the go-to destination for players, coaches, teams, and fans who live and breathe lacrosse. We partner with the sport’s top brands to bring athletes the best gear, prioritizing innovation, safety, and style. Simply put—Lax.com is where players get their gear.

Beyond retail, we proudly collaborate with thousands of teams across the U.S. and Canada to design, produce, and deliver custom uniforms, spirit wear, and equipment. With a relentless focus on quality, efficiency, and customer satisfaction, we ensure every order is delivered on time, with precision, and to the highest standards.

An Account Manager will represent LAX / BSN Sports by demonstration of company core values in driving the highest ethical standards of conduct in all business activities.

What You Will Do

• Manage and grow an assigned book of business through proactive relationship management and strategic account support.
• Maintain consistent daily communication with customers, ensuring all emails and text messages are responded to within 24 hours.
• Develop and present quarterly account plans for key customers in collaboration with management to support retention and growth goals.
• Communicate both positive updates and challenging issues to customers professionally, transparently, and in a timely manner.
• Partner with customers to create customized logo concepts and product designs that align with brand standards and team identity.
• Build and manage online team stores to support customer fundraising, ordering, and product distribution needs.
• Support accounts receivable efforts by assisting customers through billing inquiries and aging AR resolution.
• Participate in professional development opportunities and lacrosse industry events on a quarterly basis to strengthen product knowledge and industry relationships.
• Utilize approved expense budgets strategically to foster and maintain strong client relationships.
• Process bulk customer orders accurately and efficiently, with a target turnaround time of 12 hours or less.

Qualifications

Knowledge/Skills/Abilities

• Sales Acumen
• Organizational Skills
• Communication Proficiency
• Technical Capacity and Training
• Collaboration Skills
• Time Management Skills
• Personal Effectiveness/Credibility
• Customer Service

Education/Experience

• A minimum of four years of management and/or sales experience.
• A minimum of two years of industry experience.
• Lacrosse experience and product knowledge.
• Bachelor's Degree preferred

Physical Requirements

The physical demands that are described as required are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prolonged periods of sitting, standing, bending, lifting, kneeling and walking will all occur on a regular basis.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

OUR VALUES

Service -

We lead with heart. We champion community.

Passion -

We love what we do. It fuels our purpose.

Integrity -

We do what we promise. We own our actions and decisions.

Respect -

We earn it by giving it. Because everyone deserves it.

Innovation -

We never stop striving to be better. For ourselves and our community.

Transparency -

We are committed to openness and honesty in everything we do.

Our Benefits

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Eligibility for company-sponsored benefits is determined by scheduled work hours, and the terms of the applicable benefit plans. Benefit offerings and eligibility requirements may vary by position and are subject to change in accordance with plan documents and applicable law.

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.