Lawn & Landscape Specialist — Elevate Client Experience

Massey Services, Inc.; Michigan; On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Short-term disability

Long-term disability

401(k) with company match

Tuition reimbursement

Job summary

Massey Services in Orlando, FL seeks a customer-focused professional to manage the end-to-end customer experience. The role requires clear verbal and written communication, accurate paperwork, and a proactive, can-do attitude in a fast-paced setting.

You will assess customer needs and present tailored pest prevention or landscape service plans, contributing to high levels of total customer satisfaction and service quality.

Qualifications

• Strong verbal and written communication skills.
• Ability to provide accurate & timely completion of required paperwork.
• Can-do attitude with a strong work ethic.

Responsibilities

• Own the customer experience and ensure satisfaction.
• Communicate clearly with customers and internal teams.
• Evaluate customer service options and propose customized service plans.

Skills

Customer service

Communication

Work ethic

Education

High School Diploma or GED

Job description

Massey Services in Orlando, FL seeks a customer-focused professional to manage the end-to-end customer experience. The role requires clear verbal and written communication, accurate paperwork, and a proactive, can-do attitude in a fast-paced setting.

You will assess customer needs and present tailored pest prevention or landscape service plans, contributing to high levels of total customer satisfaction and service quality.