Law Firm Claims Analyst

Phelps Dunbar LLP; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group.

Essential duties include investigations, liability analysis, reserves, and strategy development, plus negotiations, mediations, and reporting to clients. JD is preferred; CPCU/ARM desirable; US licensing beneficial.

Qualifications

• BA/BS required; JD preferred.
• CPCU or ARM designation desirable.
• Adjusting licenses for applicable US states desirable.

Responsibilities

• Conduct claims investigations and gather all relevant facts and documents.
• Analyze liability, damages and exposures.
• Formulate reserves.
• Develop handling strategies.
• Conduct settlement negotiations and attend mediations.
• Manage litigation and coordinate with attorneys.

Skills

Advanced negotiation

Litigation management

Interpersonal skills

MS Office proficiency

Written communication

Travel flexibility

Education

BA/BS Degree

JD strongly preferred

CPCU/ARM desirable

Tools

MS Office

Job description

Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group.

Essential Duties and Responsibilities:

• Perform claims investigations, gathering all relevant facts and documents.
• Analyze liability, damages and exposures.
• Formulate reserves.
• Develop handling strategies.
• Conduct settlement negotiations and attend mediations.
• Manage litigation and interactions with attorneys.
• Review and confirm coverage.
• Prepare detailed reports to clients.

Education and Experience Required:

• BA/BS Degree. JD strongly preferred.
• A minimum of three - five years of claims experience, preferably in general liability and professional liability (e.g., A&E, insurance agent E & O, lawyers professional liability).
• CPCU, ARM or other advanced designations desirable.
• Adjusting licenses for all applicable US states desirable.

Qualifications and Skills Required:

• Excellent written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills.
• Strong computer skills with MS Office Suite software.
• Excellent organizational skills combined with the ability and flexibility to work in a fast-paced environment.
• Must be able to travel on a limited basis.

Performance Measures:

The Claims Analyst will be evaluated by the Department Head and others if appropriate. These criteria may change without notice:

• Knowledge of industry standards.
• Demonstrated ability to apply knowledge to achieve firm and departmental goals and objectives.
• Effective communications with clients, attorneys and team members.
• Proper handling of clients’ claims and achieving favorable results.
• Professionalism and quality of service to clients.
• Timely handling of reports and reserving.