Law Enforcement Liaison (crisis services) - Burlington

Provident Healthcare Consulting; Burlington (IA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Vacation plan

Paid Time Off

Job summary

Elevate Housing Foundation seeks a Law Enforcement Liaison working with the Designated Collaborating Organization. This role acts as a crisis responder alongside local law enforcement, assisting with mental health crisis calls and coordinating care.

Responsibilities include outreach, documentation, referrals, crisis planning, and ensuring timely services while navigating regulatory requirements. The position requires flexibility for 1st, 2nd, or 3rd shifts and fieldwork in community settings.

Qualifications

• Bachelor’s degree in health and human services or psychology preferred.
• Certification in Mental Health First Aid, CIT, First Aid/CPR or CPI valued.
• 2 years’ experience with individuals with behavioral health needs.
• Forensic setting preferred.
• Strong written and verbal communication skills; second language a plus.

Responsibilities

• Assist clients in accessing supports, services, and resources for behavioral health recovery.
• Respond to 911 calls for assistance with support of law enforcement.
• Respond to mobile crisis service calls when available and document accordingly.
• Provide crisis services, de-escalation, and follow-up per timelines.
• Develop crisis/safety plans and monitor care plan effectiveness.
• Coordinate with teams to integrate behavioral health and long-term supports.
• Assess medical necessity and authorize appropriate services.
• Conduct face-to-face or home follow-up visits as needed.
• Identify barriers to care and provide case management support.

Skills

Office 365

Good Driving Record

Iowa Driver's License

Education

Bachelor’s degree in health and human services or psychology

Job description

Position Description:

The Law Enforcement Liaison will be working with the Designated Collaborating Organization, however is still employed by Elevate Housing Foundation. This position is working with local law enforcement agencies as a crisis responder and will be assisting with mental health crisis calls along side law enforcement.

Working Conditions/Hours:

Most work will be performed in community settings. Will ride patrol with law enforcement on regular basis. Hours may vary day to day including working 1st shift, 2nd shift or 3rd shift hours as required and needed with law enforcement.

Job Responsibilities:

• Assist clients in accessing supports, services, and resources for their behavioral health recovery
• Respond to 911 calls for assistance with support of Law Enforcement
• Respond to calls for Mobile Crisis Services when available
• Complete documentation in regards to any mobile crisis calls
• Provide information and referrals for individuals seeking assistance
• Provide crisis services, de-escalation, and follow-up for individuals per regulated timelines
• Facilitate comprehensive habilitation enrollment and disenrollment processes
• Develop and implement crisis plans/safety plans
• Perform ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly
• Promote integration of services for patients including behavioral health care and long-term services and supports, home and community to enhance the continuity of care for individuals
• Assess for medical necessity and authorize all appropriate services
• Conduct face-to-face or home follow-up visit when needed
• Use motivational interviewing and clinical guideposts to educate, support and motivate change during individual contacts
• Assess for barriers to care, provide care coordination and assistance to patients to address psycho/social, financial, and medical obstacles and concerns
• Identify critical incidents and develop prevention plans to assure patient's health and welfare

Benefits:

• Competitive salary
• Medical, Dental and Vision plans
• Vacation plan
• Paid Time Off

QUALIFICATIONS:

• Bachelor’s degree in health and human services or psychology from an accredited college preferred
• Certification in Mental Health First Aid, Critical Incident Training (CIT), First Aid, CPR, Crisis Prevention Institute (CPI) is valued.
• 2 years’ experience working with individuals with behavioral health needs.
• Forensic setting preferred.
• Strong language skills required for effective written and verbal communication. Second language a plus.

SKILLS/ABILITIES:

Office 365, Good Driving Record and Valid Iowa Driver’s License

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

TALKING: Good verbal and communication skills.

AVERAGE HEARING: Average hearing with or without adaptive devices.

REPETITIVE MOTION: Data entry.

FINGER DEXTERITY: Average dexterity for data entry and management.

AVERAGE VISION: Average vision with or without adaptive devices.

PHYSICAL STRENGTH: Minimal strength requirements. Comfortably lift and carry 10-15 pounds.

Elevate is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment, free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.