Laundry Valet Attendant

Loews Hotels, LLC.; Orlando (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

One free meal per shift

Free theme park access

Job summary

Loews Hotels at Universal Orlando seeks a detail-oriented Laundry Valet Attendant to ensure garments are collected, cleaned, pressed, and delivered with care. You will support guest services and housekeeping while maintaining safety and efficiency in daily operations.

A Florida driver’s license is preferred and a flexible schedule including nights and weekends is required. This role offers opportunities to grow within our hospitality team and contribute to a premier guest experience at Universal

Qualifications

• Six months of experience in a dry-cleaning or high-volume laundry preferred.
• Valid Florida driver's license required.
• Ability to lift up to 50 lbs.
• Excellent English communication.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Collect, tag, log, and sort guest laundry and dry-cleaning items.
• Inspect garments for stains or special-care needs and report concerns.
• Operate washers, dryers, steamers, and presses per safety standards.
• Press and finish garments to brand standards and timely delivery.
• Package, label, and prepare items for delivery; ensure neat presentation.
• Deliver finished garments to guest rooms with privacy and security.
• Maintain clean, organized work areas and assist with inventory of detergents and supplies.
• Communicate guest preferences and rush orders to leadership.
• Support Housekeeping and Laundry teams with linens and uniforms.
• Follow environmental, safety, and sanitation guidelines.

Skills

Attention to detail

Customer service

Time management

Safety awareness

Flexibility

English communication

Valid Florida Driver's License

Job description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

What We're Looking For

A detail-oriented and service-driven Laundry Valet Attendant who ensures smooth execution of daily operational activities across guest services and support functions.

Who You Are

• A meticulous professional who takes pride in presenting garments in perfect, polished condition.
• A courteous communicator who interacts with guests professionally and honors their preferences.
• A reliable teammate who manages time efficiently and supports the laundry and housekeeping teams.
• A safety minded individual who follows all procedures for chemical handling and equipment operation.
• A flexible problem solver who adapts to shifting business volumes and guest needs.
• Veterans and military spouses are encouraged to apply.

What You'll Do

• Collects, tags, logs, and sorts guest laundry and drycleaning items; ensures accuracy and proper handling throughout the process.
• Inspects garments for stains, damage, or special-care needs and communicates any concerns to leadership.
• Operates laundry equipment including washers, dryers, steamers, and presses according to safety standards and garment specific requirements.
• Presses and finishes garments to brand standards, ensuring crisp presentation and timely delivery.
• Packages, labels, and prepare completed items for delivery; ensure all items are accounted for and presented neatly.
• Delivers finished garments to guest rooms, respecting privacy and upholding all security and key-handling protocols.
• Maintains clean, organized work areas and assists in inventorying detergents, solvents, supplies, and equipment.
• Communicates guest preferences, rush orders, and special requests to leadership for timely coordination.
• Supports Housekeeping and Laundry teams with linens, uniforms, or special project work as needed.
• Follows environmental, safety, and sanitation guidelines, including proper chemical storage and PPE usage.

Other Responsibilities

• Regularly lift up to 45 pounds, bend, crouch, kneel, push, pull, and walk.
• Stand for extended periods during shifts.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Valid Florida Driver's License is required.
• Minimum of six (6) months of experience in a Dry-Cleaning operation and/or high-volume laundry operation is preferred.
• Handles the expected number of laundry items per shift (as set by hotel standards or management).
• Timely pickup and delivery of guest laundry or linen.
• Ensures all cleaned items are returned free of stains, properly pressed, tagged and correctly packaged.
• Prior experience driving cargo vans are preferred.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.