Laundry Attendant -Laidback Luxury in La Jolla

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at an established luxury hotel in Southern California as a Laundry Attendant. This role is vital to ensuring guest satisfaction through the meticulous care of linens and towels. You'll thrive in a supportive environment that values integrity, respect, and a passion for service. Enjoy competitive pay, health benefits, and discounts within a family of luxury hotels. If you have a knack for problem-solving and enjoy creating memorable experiences, this could be the perfect opportunity for you!

Benefits

Health insurance benefits

Hotel and restaurant discounts

Matching 401(k) plan

On-Demand Pay

PTO

Complimentary parking

Meals

Qualifications

• Excellent communication and interpersonal skills to connect with guests.
• Ability to maintain cleanliness and organization in the laundry room.

Responsibilities

• Wash, iron, and fold soiled linens and towels to exceed guest satisfaction.
• Maintain cleanliness of the laundry room and report any issues.

Skills

Patience

Empathy

Problem-solving

Customer service

Education

High School Diploma

Job description

ABOUT US:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

THE JOB:

As a Laundry Attendant, you will be responsible for washing all soiled linens, towels, napkins, tablecloths, or other assigned items and ensuring they are properly ironed, folded, and stocked according to department procedures and standards to exceed guest satisfaction. Maintains cleanliness of the laundry room. Reports damage or mechanical deficiencies. Delivers linens to linen closets, restaurants, or designated areas. Stocks, re-stocks, and stores the housekeeping cart according to prescribed housekeeping, safety, and security procedures and regulations. Returns any items found in guest rooms, hallways, or back of the house to the Housekeeping department and logs appropriate information such as the date, where it was found, description of the item, and the name of the person who found it. Notifies management of unsafe conditions, needed maintenance of any rooms or equipment, and any accidents.

YOU:

To be successful in this position, we're looking for an excellent people connector, who thrives on creating experiences and problem-solving. This role as Laundry Attendant requires skills such as patience, empathy, and a desire to provide outstanding service for our guests.

OUR CULTURE:

Estancia La Jolla is part of Noble House Hotels and Resorts, offering a collection of luxury hotels and resorts in the Americas. We seek team members who share our core values of Passion, Integrity, and Respect. Candidates with experience in hospitality and a positive attitude are highly valued. We also appreciate candidates who enjoy having fun and creating memorable guest experiences.

THE OFFER:

We offer competitive pay, health insurance benefits, hotel and restaurant discounts within the Noble House Hotels & Resorts family, a matching 401(k) plan (after 1 year), On-Demand Pay (earned wage access before payday!), PTO, complimentary parking, and meals.

REQUIREMENTS:

Prior hotel or laundry experience is desirable but not mandatory. We support Diversity, Equity, Inclusion, and Accessibility initiatives and encourage team members to share their perspectives.

If you enjoy being part of a team providing excellent guest experiences and meeting new people, we invite you to apply!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D.

EEO STATEMENT:

Noble House Hotels & Resorts promotes an environment where everyone can succeed as their authentic selves. We do not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected class. We are committed to building a diverse, inclusive, and equitable workplace where individual qualifications and performance are valued.