Laundry Attendant- HVRW

Valencia Hotel Group; San Antonio (TX); On-site; Full time

Job summary

Join an award-winning team at a prestigious hotel group dedicated to exceptional customer service. This role involves managing linen processing, ensuring quality, and responding to guest needs while maintaining communication with the team. The ideal candidate thrives in a fast-paced environment, showcasing strong organizational skills and a commitment to cleanliness. Enjoy a supportive workplace that values diversity and offers competitive benefits, including medical and paid time off. If you're passionate about hospitality and eager to contribute to a stellar team, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Paid Time Off

Community Service Days

Qualifications

• Ability to read labels in English.
• Strong organizational and communication skills.
• Flexible schedule and reliable attendance.

Responsibilities

• Responsible for washing, drying, and folding linen.
• Manage inventory and respond to guest requests promptly.
• Maintain communication with supervisors and team members.

Skills

Verbal Communication

Time Management

Problem-Solving

Attention to Detail

Teamwork

Education

Previous Laundry/Hospitality Experience

Job description

Job Details

Job Location: Hotel Valencia Riverwalk - San Antonio, TX

Position Type: Full Time

Salary Range: $12.50

Description

Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!

Are you a Customer Service Super Star? We need big stars like you! Join our award-winning team at Valencia Hotel Group, where each hotel is designed to showcase modern design and classic character. We are looking for team members who are passionate about delivering exceptional customer service and are ready to go above and beyond.

Job Summary

Responsible for washing, drying, and folding linen, treating stains, and managing requests for linen processing. Maintain communication with housemen, supervisors, and management to meet hotel and guest needs. Complete all assigned tasks and duties as an employee.

Essential Duties & Functions

• Operational Responsibilities: Provide quality linen and towels, manage inventory, record/track reclaim/discard, handle chemicals.
• Guest Services: Respond to guest requests promptly.
• Team Support and Training: Complete training checklists and participate in safety and stellar committees.
• Communication and Reporting: Maintain constant communication with supervisors and team members.
• Safety & Compliance: Follow hotel policies, safety protocols, and chemical standards.

Basics

• Maintain cleanliness and organization.
• Display courteous behavior.
• Report unsafe conditions.
• Ensure equipment is in working order.
• Perform additional duties as assigned.

Physical Requirements

1. Standing/Walking: Constantly, on tile and cement.
2. Stooping: Constantly during linen processing.
3. Twisting: Frequently during linen handling.
4. Balancing: Occasionally when placing linen on carts and shelves.
5. Handling/Grasping: Constantly handling linen.

1. Pushing/Pulling: Occasionally up to 150 lbs.
2. Lifting/Carrying: Frequently up to 25 lbs., occasionally 50 lbs.

Working Environment

• Indoor environment with exposure to heat, humidity, and chemicals.

Qualifications

• Previous laundry/housekeeping experience preferred but not required.
• Ability to read labels in English.
• Strong organizational and communication skills.
• Ability to multitask and work efficiently in a small area.
• Neat appearance and good hygiene.
• Flexible schedule and reliable attendance.
• Ability to work in a fast-paced environment and communicate effectively.

Skills & Qualifications

• Excellent verbal and written communication.
• Time management and problem-solving skills.
• Attention to detail and teamwork.
• Ability to identify and treat stains, fold laundry, and assist with linen inventory.
• Record keeping and communication with team members.
• Report maintenance and safety issues promptly.

Benefits

• Medical, Dental, Life insurance.
• Paid Time Off and Community Service Days.
• Click here to learn more

Valencia Hotel Group is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. Recognized in Newsweek’s list of America’s Greatest Workplaces for Women and Job Starters 2024.