Laundry Attendant

Sonesta International Hotels Corporation; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company M.

Paid Vacation and Sick Days

Free employee parking

Sonesta Hotel Discounts

Educational Assistance

Job summary

Sonesta International Hotels Corporation is seeking a Laundry/Housekeeping Attendant to process soiled linens, operate laundry equipment, and ensure rooms meet cleanliness standards. The role supports guest satisfaction through timely laundry and room servicing across our properties.

Responsibilities include inspecting linens, reporting damages, and assisting with deep cleaning when needed, with opportunities to contribute to a team-focused hotel environment and career growth within Sonesta.

Qualifications

• Experience with commercial laundry operations preferred.
• Fluent written and spoken English.
• Experience with cleaning chemicals is a plus.

Responsibilities

• Receive soiled articles; sort by kind, color and soil level.
• Operate washers and dryers per hotel standards and guidelines.
• Inspect linens; report damages; fold and store clean linens.
• Clean and service rooms per established standards (beds, bathrooms, dusting, etc).
• Assist with deep cleaning and communicate needs to supervisor.

Skills

Laundry experience

English fluency

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

DUTIES AND RESPONSIBILITIES

Receive soiled and sort all articles by kind, color, and degree of soil. Inspect all laundry and linens and records all damaged or stained items. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Monitor laundry supplies and equipment to ensure they are sufficient and in working order. Fold and store clean linens, report damages to supervisor. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Report needed repairs or unsafe conditions to supervisor. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Minimize waste of supplies and amenities within all areas of the laundry and housekeeping. May regularly assist with deep cleaning projects. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state, and local laws regarding health and safety services. Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Some previous commercial laundry experience preferred. The ability to speak, read, and write fluent English is preferred; other languages are beneficial.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting, or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evenings, weekends, and holidays.

Benefits

• Medical, Dental and Vision Insurance (available the first day of the month after hire date)
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match (match begins after 11 months of employment)
• Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
• Free employee parking
• Free shift meal
• $60 Shoes for Crew credit per year
• Fun, family environment
• Sonesta Hotel Discounts (over 1,200 hotels worldwide)
• Educational Assistance (up to $3,000 per calendar year)
• Paid Parental Leave (2 weeks paid leave)
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.