Laundry Attendant

Houston Methodist; Houston (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Houston Methodist is seeking a Laundry Attendant in Houston to transport clean linen to patient areas and departments using a Linen Exchange/Stocking Program. Responsibilities include receiving bulk linen, building carts, removing soiled linen, and preparing it for transport to the laundry facility. The role involves tracking linen using manual or automated systems.

The position is non-exempt and emphasizes quality, safety, and excellent customer service within a dynamic hospital setting.

Qualifications

• Demonstrates the skills and competencies necessary to safely perform the assigned job
• Sufficient proficiency in speaking, reading, and writing English to perform essential functions
• Ability to communicate with patients, physicians, family members and co-workers with a customer service focus
• Accesses information within the department and hospital system to support the department
• Multi-task oriented and able to complete work within designated time frames

Responsibilities

• Promotes a positive work environment and supports a team focused unit
• Responds to requests from patients, staff and visitors in a timely, positive manner

Skills

Customer service

Communication

English proficiency

Multitasking

Safety awareness

Equipment operation

Team collaboration

Education

High School diploma or equivalent

Job description

At Houston Methodist, the Laundry Attendant position is responsible for transporting clean linen to designated patient areas and ancillary departments using an identified Linen Exchange/Stocking Program, as appropriate. The Laundry Attendant position may also be responsible for receiving bulk linen deliveries and building carts, the removal of soiled linen or preparing the soiled linen for transport to the designated laundry facility. This position may also be responsible for tracking the linen using a manual or automated process.

FLSA STATUS Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE

• One year of linen experience preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate
• Multi-task oriented, ability to complete work within designated time frames
• Ability to accurately and efficiently perform duties with minimal supervision
• Demonstrate efficient and safe use of housekeeping equipment and chemicals
• Ability to effectively communicate in a manner consistent with a customer service focus

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. Responds promptly and positively to requests for assistance from patients, staff and visitors.
• Actively participates in meetings, huddles and with other team members using positive communication.

SERVICE ESSENTIAL FUNCTIONS

• Consistently provides linen deliveries based on par levels to support patient care.
• Follows Infection Control guidelines in the removal, transport and storage of clean and soiled linen as appropriate.
• Ensures completion of delivery during assigned shift, improving unit based response times.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Uses appropriate transporting techniques for clean or soiled linen, to avoid contamination.
• Uses appropriate equipment and techniques to ensure safe lifting, pushing, and pulling practices to avoid injury.
• Assists with quality assurance by examining, identifying and rejecting poor quality linen, as appropriate.
• Maintains an organized and clean linen room to minimize lint buildup.
• Operates all linen transport equipment in a safe manner by maintaining an awareness of patients and surroundings.

FINANCE ESSENTIAL FUNCTIONS

• Uses department resources, equipment, supplies properly and efficiently.
• Reports and tracks (and assesses) wasteful practices to meet our goal pounds per equivalent patient’s days.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Utilize linen tracking systems to ensure adequate supplies, deliveries, and par/supply level changes for assigned units.
• Contributes ideas towards improving the efficiency and effectiveness of department processes.
• Fosters a positive and constructive teaching environment by engaging co-workers and learning opportunities that are valuable and in alignment with business objectives.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): No

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

ON-CALL*

• On Call* No

TRAVEL**

**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE

• One year of linen experience preferred