Laundry Attendant

Phoenix American Hospitality LLC; Charlotte (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k)

Job summary

Phoenix American Hospitality is seeking a Laundry Attendant to support hotel operations by ensuring clean linens, towels, and laundry items are available for guest rooms and departments. You will operate commercial laundry equipment, maintain quality standards, and promote a clean, safe work environment.

Based in Charlotte, NC, this role requires standing, lifting up to 50 pounds, and a flexible schedule including weekends and holidays. Benefits include medical, dental, vision, and more.

Qualifications

• Ability to operate or learn commercial laundry equipment safely and efficiently.
• Ability to communicate effectively and work cooperatively with team members.
• Must be dependable, organized, and able to work independently in a fast-paced environment.

Responsibilities

• Operate commercial washers, dryers, and ironing equipment according to safety procedures.
• Sort, wash, dry, fold, press, and organize linens while maintaining quality standards.
• Inspect linens for stains or wear and pre-treat items before laundering.
• Maintain an adequate supply of clean linens for guest rooms and operations.
• Load and distribute clean linens to departments; collect soiled linens from housekeeping.
• Report damaged linens or equipment concerns to the supervisor.

Skills

Operate equipment

Teamwork

Dependable

Effective communication

Job description

The Laundry Attendant plays an essential role in supporting hotel operations by ensuring clean, well-maintained linens, towels, and other laundry items are consistently available for guest rooms and hotel departments. This position is responsible for operating commercial laundry equipment, maintaining quality standards, and promoting a clean, safe, and organized work environment.

Essential Duties and Responsibilities

The following is a representative list of duties and is not exhaustive. Other duties may be assigned.

Laundry Operations

• Operate commercial washers, dryers, and ironing equipment according to established safety and operating procedures.
• Sort, wash, dry, fold, press, and organize hotel linens, towels, uniforms, and other laundry items while maintaining quality standards.
• Inspect linens for stains, damage, or excessive wear and pre-treat stained items before laundering.
• Separate laundry by color, fabric type, and wash requirements to ensure proper care.
• Maintain an adequate supply of clean linens for guest rooms and hotel operations.

Inventory and Organization

• Load clean linens onto designated carts and distribute them to the appropriate departments as needed.
• Collect, sort, and process soiled linens from housekeeping and other hotel areas.
• Keep laundry carts clean, organized, and free of debris.
• Report damaged linens or equipment concerns to the appropriate supervisor.

Equipment and Workplace Maintenance

• Clean lint traps, laundry equipment, and work areas daily to ensure safe and efficient operation.
• Sweep, mop, and maintain the cleanliness and organization of the laundry room.
• Follow all hotel safety procedures and properly handle cleaning chemicals and laundry products.
• Assist in maintaining laundry equipment by reporting maintenance needs promptly.

Guest Service and Teamwork

• Maintain a positive, professional, and courteous attitude when interacting with guests, associates, and leadership.
• Perform other duties as assigned by the Executive Housekeeper or Housekeeping Manager.

What You Bring

Required

• Ability to operate or learn commercial laundry equipment safely and efficiently.
• Ability to communicate effectively and work cooperatively with team members.
• Must be dependable, organized, and able to work independently in a fast-paced environment.

Preferred

• Previous hotel laundry or housekeeping experience.
• Experience working with commercial laundry equipment.
• Familiarity with hotel cleanliness and quality standards.

Work Environment and Physical Requirements

• This position is based on property in Charlotte, NC.
• Must be available to work a flexible schedule, including mornings, evenings, weekends, and holidays as business needs require.
• Ability to stand, walk, bend, reach, push, pull, and lift throughout an entire shift.
• Frequently lift and move up to 20 pounds and occasionally lift up to 50 pounds.
• Regular exposure to commercial laundry equipment, cleaning chemicals, heat, humidity, and moderate noise levels.

Compensation and Benefits

Compensation:

PAH Management offers a competitive base salary/pay commensurate with experience.

Benefits include:

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• 401(k) Retirement Plan

• Term Life and AD&D Insurance
• Employee Incentive Program
• Voluntary Life Insurance (self, spouse, and child)
• Hotel Stay Perks (Marriott and Hilton programs)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Educational Reimbursement
• Paid Time Off
• Manager in Training Program (where applicable)

About PAH

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity Employer

Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.