Laundromat Attendant

APEX Plumbing Solutions, Inc.; United States; On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly wage

Work-life balance

401(k) retirement plans with company-m

Medical Insurance

Dental Insurance

Vision Insurance

Paid time off

4 paid holidays

Uniforms provided

Team-focused environment

Growth opportunities

Job summary

Apex Plumbing Solutions, Inc. is seeking a friendly laundromat attendant to greet customers, assist with operating washers, dryers, and payment systems, and keep the facility clean and presentable throughout each shift.

You will monitor machines for leaks or errors, report safety hazards, and help with wash-dry-fold orders when offered, ensuring orders are labeled and completed accurately. This role offers standard shifts, competitive wages, and benefits.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer-service, cleaning, hospitality, or laundromat experience preferred but not required.

Responsibilities

• Greet customers in a friendly and professional manner.
• Assist customers with operating washers, dryers, payment systems, vending machines, and other equipment.
• Keep the laundromat clean and presentable throughout the shift.
• Clean and disinfect washers, including doors, drums, detergent compartments, and exterior surfaces.
• Clean dryer lint screens and surrounding areas regularly.
• Wipe down folding tables, chairs, counters, carts, doors, windows, and other customer areas.
• Sweep and mop floors as needed throughout the shift.
• Clean and maintain restrooms and restock supplies.
• Empty trash cans and replace liners before they become full.
• Keep entrances, sidewalks, and parking areas clean and free of trash when assigned.
• Monitor washers and dryers for leaks, unusual noises, error codes, overheating, or other problems.
• Immediately report equipment malfunctions, water leaks, electrical concerns, safety hazards, or property damage.
• Place malfunctioning equipment out of service when directed and clearly identify it for customers.
• Monitor the facility for unsafe conditions and correct or report them promptly.
• Maintain an organized attendant/work area.
• Refill vending products and laundry supplies when required.
• Maintain appropriate inventory of detergent, bags, cleaning products, restroom supplies, and other consumables.
• Notify management when inventory is running low.
• Handle customer questions, concerns, and complaints professionally.
• Follow company procedures regarding refunds and customer credits.
• Monitor the facility to discourage vandalism, theft, misuse of equipment, and inappropriate behavior.
• Report suspicious activity or serious incidents to management immediately.
• Complete opening and closing procedures when assigned.
• Secure doors, equipment, cash, keys, and company property according to company procedures.
• Complete required daily cleaning and inspection checklists.
• Perform additional duties reasonably related to the operation of the laundromat.

Skills

Dependable

Customer-service

Independent work

Cleanliness & detail

Organizational skills

Follow procedures

Basic math

Communication with customers

Handling difficult customers

Facility cleanliness

Report safety issues

Honest and trustworthy

Education

High school diploma or equivalent (preferred)

Job description

Family-Owned Atmosphere: Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level.

Cutting-Edge Equipment: Work with the latest innovative technology, enhancing your skills and efficiency on the job.

Community Commitment: Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships.

Why Choose Apex Solutions?

• - $10-$15 Per hour
• - WORK-LIFE BALANCE
• - Standard Working Shifts- Monday-Friday /8am - 3pm and Wed-Fri 3pm-8pm Sat-Sun 7am-3pm
• - 401(k)retirement plans with company matching
• - Medical Insurance
• - Dental Insurance
• - Vision Insurance
• - 40 hours + of PTO Accrued per Year
• - 4 Paid Holidays Off
• - Company-Provided uniforms ( t-shirts)
• - Team-Focused Work Environment
• - Win! Paid time off when you get 5-star reviews from customers
• - our customers as well as the greater good by contributing to both local and global causes.
• - Office Support : We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR

Job Duties & Responsibilities

• - Greet customers in a friendly and professional manner.
• - Assist customers with operating washers, dryers, payment systems, vending machines, and other equipment.
• - Keep the laundromat clean and presentable throughout the entire shift.
• - Clean and disinfect washers, including doors, drums, detergent compartments, and exterior surfaces.
• - Clean dryer lint screens and surrounding areas regularly.
• - Wipe down folding tables, chairs, counters, carts, doors, windows, and other customer areas.
• - Sweep and mop floors as needed throughout the shift.
• - Clean and maintain restrooms and restock supplies.
• - Empty trash cans and replace liners before they become full.
• - Keep entrances, sidewalks, and parking areas clean and free of trash when assigned.
• - Monitor washers and dryers for leaks, unusual noises, error codes, overheating, or other problems.
• - Immediately report equipment malfunctions, water leaks, electrical concerns, safety hazards, or property damage.
• - Place malfunctioning equipment out of service when directed and clearly identify it for customers.
• - Monitor the facility for unsafe conditions and correct or report them promptly.
• - Maintain an organized attendant/work area.
• - Refill vending products and laundry supplies when required.
• - Maintain appropriate inventory of detergent, bags, cleaning products, restroom supplies, and other consumables.
• - Notify management when inventory is running low.
• - Handle customer questions, concerns, and complaints professionally.
• - Follow company procedures regarding refunds and customer credits.
• - Monitor the facility to discourage vandalism, theft, misuse of equipment, and inappropriate behavior.
• - Report suspicious activity or serious incidents to management immediately.
• - Complete opening and closing procedures when assigned.
• - Secure doors, equipment, cash, keys, and company property according to company procedures.
• - Complete required daily cleaning and inspection checklists.
• - Perform additional duties reasonably related to the operation of the laundromat.

Wash-Dry-Fold Responsibilities

If the laundromat offers wash-dry-fold service, the attendant may also:

• - Receive and properly label customer laundry.
• - Weigh laundry and accurately document orders.
• - Keep each customer's laundry completely separated.
• - Follow customer washing and drying instructions.
• - Properly sort clothing by color, fabric, and washing requirements.
• - Inspect pockets and identify items requiring special handling.
• - Wash and dry clothing using appropriate machine settings.
• - Neatly fold and package completed laundry.
• - Verify orders before returning them to customers.
• - Maintain accurate customer/order information.
• - Keep wash-dry-fold work areas clean and sanitary.
• - Notify management immediately of damaged, missing, or questionable items.

Cash & Payment Responsibilities

When applicable:

• - Handle cash and electronic payments accurately.
• - Follow company procedures for refunds and credits.
• - Maintain accountability for company money during the shift.
• - Never remove, borrow, or use company funds for personal purposes.
• - Immediately report payment-system or coin-machine problems.
• - Complete required end-of-shift cash documentation.

Safety Responsibilities

• - Keep floors dry and immediately address water spills or leaks.
• - Place warning signs around wet or hazardous areas.
• - Keep aisles, exits, and emergency equipment unobstructed.
• - Know the location of fire extinguishers, first-aid supplies, emergency shutoffs, and emergency exits.
• - Follow manufacturer and company requirements when using cleaning chemicals.
• - Never mix incompatible cleaning chemicals.
• - Wear appropriate personal protective equipment when required.
• - Report injuries, customer accidents, equipment damage, leaks, electrical problems, or other safety incidents immediately.
• - Do not attempt electrical, gas, plumbing, or mechanical repairs unless specifically trained and authorized.

Required Skills

• - Dependable and punctual.
• - Friendly and professional customer-service skills.
• - Ability to work independently without constant supervision.
• - Strong attention to cleanliness and detail.
• - Good organizational skills.
• - Ability to follow written procedures and checklists.
• - Basic math and money-handling ability.
• - Ability to communicate effectively with customers and management.
• - Ability to remain professional when dealing with difficult customers.
• - Willingness to clean restrooms, floors, machines, trash, and other facility areas.
• - Ability to recognize equipment or safety problems and promptly report them.
• - Honest and trustworthy when handling company property and customer belongings.

Physical Requirements

The employee must be able to:

• - Stand and walk for extended periods.
• - Frequently bend, reach, twist, and kneel.
• - Push and pull laundry carts.
• - Load and unload washers and dryers.
• - Regularly lift and carry laundry, supplies, and trash.
• - Perform repetitive folding and cleaning tasks.
• - Work around heat, humidity, laundry chemicals, and operating machinery.

Minimum Requirements

• - High school diploma or equivalent preferred.
• - Prior customer-service, cleaning, hospitality, retail, or laundromat experience preferred but not required.
• - Reliable transportation to and from work.
• - Ability to work assigned shifts, including evenings, weekends, and holidays when required.
• - Ability to follow company policies and safety procedures.
• - Ability to pass any company-required background screening.

What Success Looks Like

A successful Laundromat Attendant keeps the facility clean, safe, organized, and customer-ready at all times . Customers are greeted and assisted promptly, equipment problems are reported quickly, wash-dry-fold orders are completed accurately, and the next employee arrives to a facility that is properly stocked and ready for business.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment