Launch Readiness Specialist (Remote, 60% Travel)

Showcify, Inc.; Northern (KY); Remote; USD 125.000 - 170.000; Vollzeit

Benefits dieser Stelle

Equity (stock options)

Health insurance

Paid vacation

Sick leave

Holiday pay

401K savings plan

Zusammenfassung

Skydio is seeking a Readiness Specialist to move dock customers from signed opportunity to a running program. You will own a region's accounts, coordinating site, network, policy, and approvals while guiding launches to a clean handoff to Customer Success.

The role is remote with 50–60% travel to support surveys, engagements, deployments, and on-site events. Strong PM skills and public sector experience are highly valued.

Qualifikationen

• 3+ years in a customer-facing project management, implementation, deployment, or operations role.
• Experience managing a portfolio of concurrent projects with timelines, dependencies, and outside stakeholders you do not control.
• Familiarity with Drone as First Responder concepts of operation and dock based remote operations. Professional experience is strongly preferred.
• Comfort working with public sector and enterprise customers, including their IT, facilities, procurement, and legal teams.

Aufgaben

• Own a book of dock accounts within your region and run the weekly customer cadence, readiness record, and risk tracking on every one, from opportunity through clean handoff to Customer Success.
• Build the working relationships that move a launch: the customer's program manager, facilities and IT staff, procurement, and legal on the outside, and Account Executives, Solutions Engineers, Deployment, and Customer Success on the inside.
• Lead site surveys and make-ready planning, including rooftop and site assessments, power and mounting, and RF, LTE, and network readiness with the customer's IT and network administrators.
• Drive the non-technical path to launch: waivers and BVLOS approvals, policy and data retention, council or board authorization, and pilot staffing and training.
• Hold the line on readiness gates. Deployment prerequisites are verified before a dock ships, and when an account goes dark or a blocker exceeds your authority, elevate early through the AE, SE, or leader who can clear it.
• Cover for other specialists in your region during absence or surge, and turn what you see across launches into playbook improvements and prioritized, defensible feedback for Product and Engineering.

Kenntnisse

Customer-facing PM

Portfolio management

Public sector familiarity

Excellent communication

Detail-oriented

Tools

Salesforce

Palantir

Databricks

Jobbeschreibung

Skydio is seeking a Readiness Specialist to move dock customers from signed opportunity to a running program. You will own a region's accounts, coordinating site, network, policy, and approvals while guiding launches to a clean handoff to Customer Success.

The role is remote with 50–60% travel to support surveys, engagements, deployments, and on-site events. Strong PM skills and public sector experience are highly valued.