Latin America Private Bank- Client Service Associate (Spanish Speaking)

Testing Site - JPMC; Houston (TX); On-site; USD 57,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Houston, TX seeks a Senior Client Service Associate within the Latin America Private Bank to maintain and deepen client relationships.

You will be the primary contact for service needs of Private Banking clients, working with advisors, product partners and operations to deliver a seamless, integrated approach across all Private Banking products. The role requires FINRA licenses, ability to work under pressure with tight deadlines, proficiency in MS Office, Spanish

Qualifications

• FINRA Securities Industry Essentials licensed or equivalent
• Series 7 and Series 63 licenses required
• Proficiency with Microsoft Office Suite and Outlook
• Spanish fluency in written and spoken communication
• 2+ years of investment management experience

Responsibilities

• Provide exceptional client service and flawless execution on client requests and transactions.
• Collaborate with client-facing teams to deliver and execute client transactions
• Identify opportunities to engage clients with additional products and digital platforms
• Maintain compliance with firm controls and FINRA regulations

Skills

FINRA SIE

Series 7

Series 63

Spanish fluency

Investment industry experience

Education

College degree or equivalent

Tools

Microsoft Office Suite

Microsoft Outlook

Job description

Houston, TX, United States and 2 more

Job Information

• Job Identification 210664019
• Job Category Client Service
• Business Unit Asset & Wealth Management
• Posting Date 09/03/2025, 10:01 PM
• Locations 600 Travis St, Houston, TX, 77002, US 1450 Brickell Ave, Miami, FL, 33131, US 575 Washington Blvd, Jersey City, NJ, 07310, US
• Job Schedule Full time
• Job Shift Day
• Base Pay/Salary Jersey City,NJ $57,200.00-$89,640.00

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Job Description

Description

As a Senior Client Service Associate within the Latin America Private Bank at J.P. Morgan you will be responsible for maintaining, deepening and enriching client relationships. You will serve as the primary point of contact for all service related needs of a Private Banking client. This will entail working in a complex team-oriented and fast paced environment with advisors, product partners and operations teams to deliver a seamless and integrated approach across all Private Banking products.

Job responsibilities

• Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests
• Adhere to and maintain the firm’s controls policies and procedures and FINRA regulations as well as protecting client assets against potential fraud activities
• Collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
• Review and identify potential business opportunities for clients to engage in additional products, services, and digital platform.

Required qualifications, capabilities, and skills

• FINRA Securities Industry Essentials, Series 7 and Series 63 licenses required for the position
• Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
• Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook
• Ability to fluently communicate (written and verbal) in Spanish
• 2+ years of experience in the investment management industry

Preferred qualifications, capabilities, and skills

• College degree or equivalent client service experience preferred
• Experience with a wide array of financial products preferred

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.