Last Mile Ops Manager | Lead Teams & Delivery Excellence

Amazon; Bethel (Berks County); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Bethel, PA is seeking an Area Manager to lead a team of hourly employees, focusing on safety, quality, attendance and performance to meet delivery promises.

You will engage your team during shifts and collaborate with safety, HR, and loss prevention to achieve objectives. The role involves lifting up to 49 pounds and a flexible schedule including weekends or overnights.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather
• Work a flexible schedule (weekends and/or overnight shifts)

Skills

Performance management

Team leadership

Flexible scheduling

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Bethel, PA is seeking an Area Manager to lead a team of hourly employees, focusing on safety, quality, attendance and performance to meet delivery promises.

You will engage your team during shifts and collaborate with safety, HR, and loss prevention to achieve objectives. The role involves lifting up to 49 pounds and a flexible schedule including weekends or overnights.