Laser Field Service Technician

Mc-Machinery-Systems,-Inc.; Indianapolis (IN); On-site; USD 51,000 - 63,000; Full time

Job summary

Mc-Machinery-Systems, Inc. is seeking a Laser Field Service Technician in Indianapolis, IN. This role involves traveling to customer sites nationwide to diagnose and repair Mitsubishi Machining products, both mechanically and electrically. The position is 100% travel, with work conducted on customer facilities or via phone when possible.

The candidate will interpret schematics, document resolutions, and communicate professionally with customers while maintaining safety and quality standards.

Qualifications

• Reading mechanical drawings and wiring diagrams.
• CNC programming skills a plus.
• Proficient in Windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced, team environment.
• Valid driver’s license required for extensive travel.

Responsibilities

• Travel to customer locations to diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and electrically to perform repairs by dismantling and rebuilding as needed.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally with customers.
• Interpret schematics and block diagrams to analyze issues.
• Document product problems and resolutions in detail.
• Other duties as assigned.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Laser Field Service Technician

Indianapolis, IN, US

4 days ago Requisition ID: 1987

Salary Range: $24.73 To $30.22 Hourly

DESCRIPTION As a Field Service Technician you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Mitsubishi Machining products. This is a 100% travel position, Monday through Friday. Travel is primarily throughout the US, but can be international in some cases as well. Our services are provided on-site at our customer's facilities and via telephone if the situation permits. We train the right people for a successful career in the machinery industry and pride ourselves on employee longevity and customer retention.

ESSENTIAL RESPONSIBILITIES

• Travel to customer locations to diagnose complex technical problems and perform on-site repair
• Examine machines mechanically and electrically in order to perform repairs by dismantling machines and rebuilding as needed
• Diagnose technical problems and troubleshoot via telephone
• Communicate professionally and effectively with customers
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problems
• Document in detail product problems and resolutions
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of how to read mechanical drawings and wiring diagrams
• CNC programming skills a plus
• Ability to operate computer using windows operating systems
• Excellent oral and written communication skills
• Ability to work in a fast paced, team environment
• Extensive travel necessary, current valid drivers' license required

EDUCATION AND EXPERIENCE

• 2 year Electronic or Technical Degree
• Experience as field service in the machine tool industry a plus
• Skilled in Electrical measurement and inspection techniques. (Voltmeter, Oscilloscope and other measurement equipment)
• Experience in troubleshooting and repairing mechanical problems
• Skilled in mechanical measurement and inspection techniques (Dial Indicators, Micrometers, and Calipers)

WORKING CONDITIONS

Job operates mainly indoors, but is exposed to changing weather conditions, such as extreme hot or cold, rain, sun, wind, etc. This job also works near moving mechanical parts and the noise level is moderate to loud. This position averages 10-20 overtime hours per week. Ability to operate a motor vehicle and possession of a valid driver’s license is required.

PHYSICAL REQUIREMENTS

This job requires very frequent bending at the waist, twisting of the upper body, standing, speaking and hearing and frequent kneeling. Repetitive use of the hands, squeezing, keyboarding and crouching. Requires frequent lifting and carrying of 1-10 pounds, recurrent lifting of 11-20 pounds and occasional lifting and carrying of 21-50 or more pounds. Also requires constant pushing and pulling of 1-50 pounds and infrequent pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices. Good visual and color acuity are a must to perform this type of job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.