LAS Training Specialist

Abbott; Madison (WI); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott in Madison, WI seeks an LAS Operations Training Specialist to design, deliver, and maintain training for the LAS team and equipment users. You will shadow the service team, edit training materials, and assess competencies to ensure learners meet requirements.

You will build effective training programs, collaborate across teams, manage records, and adapt to changing workloads while upholding Abbott's quality and regulatory standards.

Qualifications

• Bachelor’s Degree in Engineering or related field; or Associates Degree with 2 years of relevant experience.
• 2+ years of experience as a technical trainer or related training role.
• 2+ years of experience servicing laboratory or medical equipment.
• Strong understanding of instructor-led, virtual instructor-led, technical, and/or hands-on/on-the-job training.
• Strong computer skills including internet navigation, email usage, word processing, and data/records management.
• Applicants must be currently authorized to work in country where work will be performed. Sponsorship not provided.

Responsibilities

• Schedule, communicate, and lead technical training classes.
• Identify and adapt training style to meet learner needs.
• Build strong customer relationships and deliver customer-centric solutions such as customized classroom instruction and hands-on training.
• Evaluate the effectiveness of training.
• Assist in creating, editing, and maintaining training materials and documentation.
• Maintain accurate records of training in accordance with policies.

Skills

Technical trainer experience

Equipment servicing experience

Microsoft Office familiarity

Shadowing and mentoring ability

Education

Bachelor’s Degree in Engineering or related field

Associates Degree with 2+ years of relevant experience

Tools

Virtual meeting tools

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Position Overview

The LAS Operations Training Specialist’s main responsibility is to prepare, facilitate, and perform training for new and existing LAS team members, as well as equipment users. This role is crucial in ensuring that all team members are trained properly and that their competencies are successfully met. To achieve this, you will be required to shadow our equipment service team to expand your knowledge and stay informed of day-to-day expectations. Furthermore, this role will be responsible for editing training materials, assessments, and competencies to reflect current processes. Lastly, this role will need to complete assigned competencies and end-user-proficiency assessments for learners and file all training documentation appropriately.

Essential Duties

include but are not limited to the following :

• Schedule, communicate, and lead technical training classes.
• Identify and adapt training style to meet learner needs.
• Build strong customer relationships and deliver customer-centric solutions such as customized classroom instruction, in-lab coaching, hands-on/on-the-job instruction, virtual training, and other modalities, as needed.
• Evaluate the effectiveness of training.
• Respond to technical questions or seek guidance if answers are unknown.
• Assist in retraining employees, as needed.
• Help develop the training expertise, behavior, mindsets, and skillsets of team members.
• Collaborate with other trainers cross-functionally.
• Assist in creating, editing, and maintaining training materials or process documentation.
• Maintain accurate records of training in accordance with applicable policies and procedures.
• Ability to work collaboratively in a team environment.
• Display excellent interpersonal skills with the ability to interact and build solid working relationships with peers at all levels of the organization.
• Work with the equipment service team to schedule a time to shadow different service events.
• Lead and motivate others, even when not in a position of authority.
• Display excellent written and oral communication skills.
• Ability to adapt to changing workloads and circumstances effectively.
• Ability to quickly respond to and understand new information.
• Display excellent time management and ability to remain focused when working independently.
• Display strong organizational skills and demonstrate a high level of attention to detail.
• Ability to accurately follow written and verbal instructions.
• Ability to continually learn, improve, and apply new training skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies as well as regulatory requirements.
• Proficient in Microsoft Suite Products.
• Maintain regular and reliable attendance.
• Ability to work overtime, as needed.
• Ability to lift up to 40 pounds for approximately 15% of a typical day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical day.
• Ability to travel 15% of working time away from work location, may include overnight/weekend travel.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability and means to travel between Madison locations.

Minimum Qualifications

• Bachelor’s Degree in Engineering (e.g., mechanical, electrical, industrial), Training and Development, or field related to the essential duties of the job; or Associates Degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.
• 2+ years of experience as a technical trainer, corporate trainer, or related training experience.
• 2+ years of experience servicing laboratory or medical equipment.
• Strong understanding of instructor-led, virtual instructor-led, technical, and/or hands-on/on-the-job training.
• Strong computer skills including internet navigation, user of virtual meeting tools, email usage, word processing, and data/records management.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Preferred Qualifications

• Experience working in a regulated environment, specifically under FDA, ISO, CAP and/or CLIA.
• Knowledge of ISO 17025 :2005 and 21 CRF Part 820 requirements in regard to inspection measuring and test equipment.
• 1+ year of experience working with automated equipment. (PLC’s, robotics, electrical motor controls, machine design, system IO)
• 1+ years of experience troubleshooting automated equipment.
• Familiarity with manufacturing engineering principles.
• Basic understanding of Lean Six Sigma problem-solving methodology.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.