Large Loss Property Desk Adjuster -Remote - National General

Allstate Foundation; California; Remote; USD 86,000 - 106,000; Full time

Benefits offered by this job

Licensing Sign-on Bonus

Connectivity reimbursement

Job summary

National General is seeking an experienced Large Loss Property Desk Adjuster - Senior Consultant II to investigate homeowners claims, determine coverage and damages, and negotiate settlements within authority. The role supports MST/PST hours and emphasizes independent prioritization and customer service excellence.

The position offers remote work options with home-based productivity requirements, along with licensing sign-on bonuses and connectivity reimbursement for eligible employees.

Qualifications

• 2+ years of experience in homeowners or property claims.
• Experience with large loss claims preferred.
• Knowledge of homeowners policies and perils.

Responsibilities

• Handles investigation regarding all aspects of homeowners first party claims with discretion within authority.
• Applies specialized knowledge (coverage, investigation, large loss, etc.).
• Partners with subrogation or fraud teams to achieve best outcomes.
• Recognizes residential construction and repair components to assess damage.
• Identifies customer needs and delivers appropriate service.
• Determines subrogation or fraud potential and appropriate handling.
• Demonstrates broad understanding of company policies and industry practices.

Skills

Claims Administration

Insurance Underwriting

Large Loss Claims

Property Claims

Property Claims Management

Relationship Management

Xactimate

Xactimate Estimating

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Large Loss Property Desk Adjuster -Senior Consultant II is responsible for investigating and confirming the facts of loss for homeowners claims. The role determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. The position works independently, prioritizing own responsibilities.

We are seeking a Large Loss Property Desk Adjuster -Senior Consultant II (MST/PST Hours) who is responsible for investigating and confirming the facts of loss for homeowners claims. The role determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. The position works independently, prioritizing own responsibilities.

Key Responsibilities

• Handles investigation regarding all aspects of homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
• Applies increased experience or a rotation into a specialty position (coverage, investigation specialist, litigation, large loss, water mitigation, desk review)
• For claims involving fraud or subrogation, partners with assigned representatives from those areas to achieve best outcome
• Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Demonstrates broad understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Sign On Bonus

Sign On Bonus: You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Claims Administration, Insurance Underwriting, Large Loss Claims, Property Claims, Property Claims Management, Relationship Management, Xactimate, Xactimate Estimating

Compensation

Base compensation offered for this role is:

Inside Desk Adjuster Sr Cons II (Non-Exempt): $41.49 - $50.77

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.