Large Loss Adjuster - UM/UIM - National General

National General; Atlanta (GA); On-site; USD 85,000 - 145,000; Full time

Job summary

National General is seeking a Senior Consultant II to oversee large loss bodily injury claims, focusing on UM/UIM, handling claims from 15/30 to 100/300 limits and guiding settlements with authority above MCO. The role requires strong coverage analysis, liability investigations, and negotiation skills.

The position offers competitive compensation and opportunities to influence claim strategies across CSA teams, with a focus on complex cases, litigation support, and collaboration with Field

Qualifications

• Experience handling large loss BI claims and complex coverage issues.
• Ability to grant settlement authority on high-exposure cases.
• Strong negotiation and analytical skills required.

Responsibilities

• Performs file reviews for complex projects or cases in litigation and reports findings.
• Reviews cases to determine CWP appropriateness given gross exposure.
• Supports Field with discretionary referrals on complex coverage issues and directs litigation involvement.
• Reviews coverage, liability, and damages on highly complex cases and collaborates on next steps.
• Collaborates with FPEs, FPLS, and CPSs to share experience and trends.
• Works with Product, Protection, Law, and Claims on new products and develops claim bulletins.

Skills

Complex Claims

Coverage Analysis

Liability Investigations

Negotiation

Litigation

Personal Injury Claims

File Reviews

Client Counseling

De-Escalation

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Senior Consultant II is responsible for granting settlement authority on highly complex claims valued in excess of Market Claim Office (MCO) and Regional Claim Office (RCO) limits, providing recommendations on requests to go to trial on cases where the gross exposure is in excess of MCO authority, and general oversight of all large losses for a specific CSA or CSAs. The individual may also provide discretionary referrals on coverage issues, opinions and research. In addition, the Sr Cons II may provide approval on Closed Without Payment (CWP) requests where liability is disputed, and the value is in excess of Field authority. We are seeking a Large Loss Bodily Injury Adjuster with a focus on UM/UIM claims. This role involves handling complex BI claims across a range of policy limits, from 15/30 and 35/70 up to 100/300. Claims may involve injuries ranging from soft tissue to fatalities. The ideal candidate will posses strong skills in coverage analysis, liability investigations, and injury evaluation, along with the ability to effectively negotiate and resolve high exposure claims. Litigation experience is preferred but not required.

Key Responsibilities

• Performs file reviews for various complex projects or for cases in litigation, analyzes data, and reports findings
• May review cases to determine if CWP is appropriate given gross tort value exposure
• Supports the Field with discretionary referrals on complex coverage issues and engages Home Office Claim litigation for involvement and direction as needed
• Reviews coverage, liability, and/or damages on highly complex cases referred for authorization and collaborates with Field leadership on addition steps to be taken and other feedback and direction
• Collaborates with Frontline Performance Experts (FPEs), Frontline Performance Leaders (FPLS), and Claim Process Specialists (CPSs) to share experience and trends identified in referred cases
• Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices

Supervisory Responsibilities

• This job does not have supervisory duties.

Licensing requirements

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Client Counseling, Complex Claims, Conflict Management, Coverage Analysis, De-Escalation, File Reviews, Industry Trend Analysis, Insurance, Insurance Claims, Large Loss Claims, Liability Investigations, Litigation, Negotiation, Personal Injury Claims

Compensation

Compensation offered for this role is 85,000.00 - 145,075.00 annually and is based on experience and qualifications.

Joining our team

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

• Direct General Auto & Life
• Personal Express Insurance
• Century-National Insurance
• ABC Insurance Agencies
• NatGen Preferred
• NatGen Premier
• Seattle Specialty
• National General Lender Services
• ARS
• RAC Insurance Partners
• Mountain Valley Indemnity
• New Jersey Skylands
• Adirondack Insurance Exchange
• VelaPoint
• Quotit
• HealthCompare
• AHCP
• NHIC
• Healthcare Solutions Team
• North Star Marketing
• Euro Accident

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.