Large Loss Adjuster

National General Management Corp; North Carolina; Hybrid; USD 85,000 - 145,000; Full time

Benefits offered by this job

Laptop and monitors provided

Connectivity reimbursement

Home office setup

Job summary

National General, a part of The Allstate Corporation, seeks a Senior Consultant II to oversee large loss claims and grant settlement authority on highly complex cases valued beyond standard limits. The role requires strong investigative, negotiation, and risk assessment skills, with experience handling severe injuries and complex liability, including litigation through resolution.

You will work with Field leadership and cross-functional teams to review coverage, liability, and damages, guiding

Qualifications

• Strong investigative, negotiation, and risk assessment skills are essential for success in this role.
• Experience handling large loss claims and navigating complex liability issues.
• Ability to manage litigation through resolution.

Responsibilities

• Performs file reviews for complex projects or cases in litigation, analyzes data, and reports findings.
• Review cases to determine if CWP is appropriate given gross tort value exposure.
• Supports the Field with discretionary referrals on complex coverage issues and engages Home Office Claim litigation for involvement and direction as needed.
• Reviews coverage, liability, and/or damages on highly complex cases referred for authorization and collaborates with Field leadership on additional steps and feedback.
• Collaborates with Frontline Performance Experts, Frontline Performance Leaders, and Claim Process Specialists to share experience and trends identified in referred cases.
• Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and endorsements that impact claim handling practices.

Skills

Client Counseling

Complex Claims

Complex Litigation

Conflict Management

File Reviews

Industry Trend Analysis

Insurance

Insurance Claims

Large Loss Claims

Licensing

Litigation

Multitasking

Negotiation

Prioritization

Referrals

Time Management

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs.

We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Senior Consultant II is responsible for granting settlement authority on highly complex claims valued in excess of Market Claim Office (MCO) and Regional Claim Office (RCO) limits, providing recommendations on requests to go to trial on cases where the gross exposure is in excess of MCO authority, and general oversight of all large losses for a specific CSA or CSAs. The individual may also provide discretionary referrals on coverage issues, opinions and research.

In addition, the Sr Cons II may provide approval on Closed Without Payment (CWP) requests where liability is disputed, and the value is in excess of Field authority. We are seeking Large Loss Adjusters to join our growing team! This team manages complex, high exposure claims and may include rejected tenders and extra-contractual exposures claims. Claims often involve severe injuries, such as catastrophic impairments, amputations, comas, and fatalities. The ideal candidate will have prior experience handling large loss claims, navigating complex liability issues, and managing litigation through resolution.

Strong investigative, negotiation, and risk assessment skills are essential for success in this role.

Key Responsibilities

• Performs file reviews for various complex projects or for cases in litigation, analyzes data, and reports findings
• May review cases to determine if CWP is appropriate given gross tort value exposure
• Supports the Field with discretionary referrals on complex coverage issues and engages Home Office Claim litigation for involvement and direction as needed
• Reviews coverage, liability, and/or damages on highly complex cases referred for authorization and collaborates with Field leadership on addition steps to be taken and other feedback and direction
• Collaborates with Frontline Performance Experts (FPEs), Frontline Performance Leaders (FPLS), and Claim Process Specialists (CPSs) to share experience and trends identified in referred cases
• Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices

Supervisory Responsibilities

This job does not have supervisory duties. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Client Counseling
• Complex Claims
• Complex Litigation
• Conflict Management
• File Reviews
• Industry Trend Analysis
• Insurance
• Insurance Claims
• Large Loss Claims
• Licensing
• Litigation
• Multitasking
• Negotiation
• Prioritization
• Referrals
• Time Management

Compensation

Compensation offered for this role is 85,000.00 - 145,075.00 annually and is based on experience and qualifications.

Benefits

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products.

About Us

We want you to be our next great addition.