Large Law Print Client Manager

LexisNexis Legal & Professional; United States; Remote; USD 47,000 - 120,000; Full time

Benefits offered by this job

Wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Job summary

LexisNexis Legal & Professional in the United States is seeking a Print Client Manager to guide large law firms through transitioning from print to AI-enabled digital research solutions. You will craft long-term plans, nurture executive relationships, and coordinate cross-functional teams to deliver tailored outcomes while protecting key portfolios.

The role emphasizes strategic account leadership, change management, and driving adoption of online research platforms, with a focus on maintaining

Qualifications

• Experience managing strategic accounts with executive stakeholders.
• Strong consultative communication, negotiation, and relationship-building skills.
• Experience developing long-term account strategies and managing portfolios.
• Ability to collaborate across cross-functional teams.
• Familiarity with CRM platforms such as Salesforce.

Responsibilities

• Own assigned print portfolios within Large Law accounts.
• Develop multi-year migration strategies from print to digital research.
• Build and maintain relationships with law librarians and procurement teams.
• Partner with customers to manage change and ensure continuity during digital transformation.
• Collaborate to deliver seamless customer experience from engagement to success.

Skills

Strategic account management

Customer success

Consulting

B2B sales

CRM - Salesforce

Tools

Salesforce

Job description

Do you enjoy helping law firms navigate complex technology and research transformations while building trusted client relationships?

Are you excited to create long-term strategies that connect traditional legal research resources with innovative digital and AI-enabled solutions?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As a Print Client Manager, you will serve as a strategic advisor to large law firm customers, helping them navigate the transition from print resources to digital and AI-enabled legal research solutions. You will develop long-term account strategies, build trusted relationships with key stakeholders, and collaborate across teams to deliver customer-focused outcomes while protecting and evolving important customer portfolios.

Responsibilities

• Serve as the strategic owner of assigned print portfolios within Large Law accounts.
• Develop long-term account strategies that protect recurring revenue while positioning customers for successful adoption of online and AI-enabled legal research solutions.
• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership.
• Create and execute multi-year migration strategies that thoughtfully transition customers from print publications to digital research platforms.
• Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives.
• Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem.
• Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners.
• Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success.

Requirements

• Strategic account management, customer success, consulting, or B2B sales experience.
• Demonstrated ability to manage complex customer relationships with executive stakeholders.
• Strong consultative communication, negotiation, and relationship-building skills.
• Experience developing account strategies and managing long-term customer portfolios.
• Ability to collaborate effectively across cross-functional teams.
• Experience using CRM platforms such as Salesforce.
• Strong organizational and project management skills.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Home based-Ohio $46,700 - $78,000. Total Target Cash Range: $71,900 - $120,000.U.S. National Base Pay Range: $49,200 - $82,100. Total Target Cash Range: $75,700 - $126,300. Geographic differentials may apply in some locations to better reflect local market rates.Base Pay Range for CO is $49,200 - $82,100. Total Target Cash Range for CO is $75,700 - $126,300. Base Pay Range for IL is $51,600 - $86,200. Total Target Cash Range for IL is $79,500 - $132,600. Base Pay Range for Chicago, IL is $54,100 - $90,400. Total Target Cash Range for Chicago, IL is $83,200 - $138,900. Base Pay Range for MD is $51,600 - $86,200. Total Target Cash Range for MD is $79,500 - $132,600. Base Pay Range for NY is $54,100 - $90,400. Total Target Cash Range for NY is $83,200 - $138,900. Base Pay Range for New York City is $56,500 - $94,500. Total Target Cash for New York City is $87,000 - $145,200. Base Pay Range for Rochester, NY is $46,700 - $78,000. Total Target Cash Range for Rochester, NY is $71,900 - $120,000. Base Pay Range for OH is $46,700 - $78,000. Total Target Cash Range for OH is $71,900 - $120,000. Base Pay Range for NJ is $55,594 - $88,806. Total Target Cash Range for NJ is $89,551 - $143,049.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 10/28/2026.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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