Large Law Print Client Manager

RELX INC; Dayton (OH); Remote; USD 47,000 - 78,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a Print Client Manager to guide large law firms through the shift from print to digital and AI-enabled legal research solutions. You will craft long-term account strategies, protect recurring revenue, and build trusted executive relationships to drive successful adoption.

You will partner with cross-functional teams to manage change, coordinate migrations, and deliver outcomes that enhance client portfolios and ensure ongoing success.

Qualifications

• Strategic account management, customer success, consulting, or B2B sales experience.
• Ability to manage complex customer relationships with executive stakeholders.
• Strong consultative communication, negotiation, and relationship-building skills.
• Experience developing account strategies and managing long-term portfolios.
• Ability to collaborate across cross-functional teams.
• Experience using CRM platforms such as Salesforce.
• Strong organizational and project management skills.

Responsibilities

• Serve as the strategic owner of assigned print portfolios within Large Law accounts.
• Develop long-term account strategies that protect recurring revenue while enabling adoption of online and AI-enabled solutions.
• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, and firm leadership.
• Create and execute multi-year migration strategies from print to digital research platforms.
• Partner with customers to manage change and ensure continuity during digital transformation initiatives.
• Help customers understand how LexisNexis content fits in an AI-enabled research ecosystem.
• Collaborate on joint account planning and coordinated customer engagement strategies across teams.
• Ensure a seamless customer experience from initial engagement to ongoing success.

Skills

Strategic account management

Customer success

Consulting

B2B sales

Executive stakeholder management

CRM navigation

Cross-functional collaboration

Tools

Salesforce

Job description

Home based-Ohio

Remote - USA - Nationwide

Full time

R118379

Do you enjoy helping law firms navigate complex technology and research transformations while building trusted client relationships?

Are you excited to create long-term strategies that connect traditional legal research resources with innovative digital and AI-enabled solutions?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As a Print Client Manager, you will serve as a strategic advisor to large law firm customers, helping them navigate the transition from print resources to digital and AI-enabled legal research solutions. You will develop long-term account strategies, build trusted relationships with key stakeholders, and collaborate across teams to deliver customer-focused outcomes while protecting and evolving important customer portfolios.

Responsibilities

• Serve as the strategic owner of assigned print portfolios within Large Law accounts.

• Develop long-term account strategies that protect recurring revenue while positioning customers for successful adoption of online and AI-enabled legal research solutions.

• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership.

• Create and execute multi-year migration strategies that thoughtfully transition customers from print publications to digital research platforms.

• Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives.

• Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem.

• Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners.

• Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success.

Requirements

• Strategic account management, customer success, consulting, or B2B sales experience.

• Demonstrated ability to manage complex customer relationships with executive stakeholders.

• Strong consultative communication, negotiation, and relationship-building skills.

• Experience developing account strategies and managing long-term customer portfolios.

• Ability to collaborate effectively across cross-functional teams.

• Experience using CRM platforms such as Salesforce.

• Strong organizational and project management skills.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Home based-Ohio $46,700 - $78,000. Total Target Cash Range: $71,900 - $120,000.U.S. National Base Pay Range: $49,200 - $82,100. Total Target Cash Range: $75,700 - $126,300. Geographic differentials may apply in some locations to better reflect local market rates.

Base Pay Range for CO is $49,200 - $82,100. Total Target Cash Range for CO is $75,700 - $126,300. Base Pay Range for IL is $51,600 - $86,200. Total Target Cash Range for IL is $79,500 - $132,600. Base Pay Range for Chicago, IL is $54,100 - $90,400. Total Target Cash Range for Chicago, IL is $83,200 - $138,900. Base Pay Range for MD is $51,600 - $86,200. Total Target Cash Range for MD is $79,500 - $132,600. Base Pay Range for NY is $54,100 - $90,400. Total Target Cash Range for NY is $83,200 - $138,900. Base Pay Range for New York City is $56,500 - $94,500. Total Target Cash for New York City is $87,000 - $145,200. Base Pay Range for Rochester, NY is $46,700 - $78,000. Total Target Cash Range for Rochester, NY is $71,900 - $120,000. Base Pay Range for OH is $46,700 - $78,000. Total Target Cash Range for OH is $71,900 - $120,000. Base Pay Range for NJ is $55,594 - $88,806. Total Target Cash Range for NJ is $89,551 - $143,049.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

Application deadline is 10/28/2026.

USA Job Seekers:

EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.