Landscaping or Irrigation Scheduling Coordinator

Growyourgrass; Hingham (MA); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health and Dental Insurance

Retirement Plan with company match

Weekly lunch stipend

Paid Time Off & Holidays

Discretionary perks and bonuses

Annual Bonus

Job summary

A landscaping service provider in Hingham is seeking a highly organized Field Service Scheduling Coordinator. Responsibilities include managing service schedules, optimizing technician routes, and ensuring customer satisfaction through effective communication. Candidates should have experience in a field service industry, particularly landscaping, and be adept at using scheduling software. A comprehensive benefits package is offered, with compensation ranging from $22-$30 per hour based on experience.

Qualifications

• Experience with Jobber or similar Field Service Scheduling Software (preferred).
• Experience in a Field or Home Service Industry (1+ years preferred).
• Ability to prioritize tasks and manage multiple schedules.

Responsibilities

• Coordinate and schedule appointments for services.
• Assign technicians to jobs efficiently.
• Confirm service dates and address customer inquiries.

Skills

Strong organizational skills

Excellent communication skills

Tech-savvy

Customer-focused

Problem-solving abilities

Tools

Jobber

Job description

Overview

Field Service Scheduling Coordinator - Pungitore Irrigation & Fertilizer is seeking a highly organized and detail-oriented Field Service Scheduling Coordinator to support our landscaping, irrigation, or fertilizer/lawn care services team. In this role, you will manage service schedules, optimize technician routes, and ensure timely service for our clients. The ideal candidate is tech-savvy, has excellent communication skills, and can quickly learn scheduling software (Jobber). Prior experience in a field service industry is highly preferred, particularly in the landscaping industry, as industry knowledge will be critical for longer term success.

Key Responsibilities

• Service Scheduling: Coordinate and schedule appointments for landscaping, irrigation, or fertilizer services (as assigned).
• Optimize Routes: Assign technicians to jobs efficiently to maximize productivity.
• Client Communication: Confirm service dates, provide updates, and address customer inquiries or issues.
• Jobber Software Management: Use Jobber scheduling software to track and update appointments and job status.
• Team Collaboration: Work closely with technicians and department leads to manage schedules.
• Follow-Up & Adjustments: Monitor progress and make schedule changes as needed.
• Customer Satisfaction: Ensure services are delivered on time, maintaining high client satisfaction.
• Administrative Support: Assist with data entry, reporting, invoicing and/or other administrative tasks as needed.
• Invoicing: Review prior scheduled visits for follow up requirements or to invoice for completed work.
• Learn: You will have to learn the industry and specific field service that you will be supporting so that you will have applicable and critical thinking skills. We expect a high drive to learn in the beginning and an ongoing ability and proactive desire to continuously learn and improve.

Why Work with Us?

• Compensation: Based on experience and fit. $22-30/hour. Lower end for junior or support type of roles that will require extensive training and learning curve. The higher end is for those with proven experience, excellent reference, and ability to jump in with minimal ramp up time.
• Comprehensive Benefits Package:
  • Health and Dental Insurance
  • Retirement Plan with up to 3% company match
  • Weekly lunch stipend
  • Paid Time Off & Holidays
  • Discretionary perks and bonuses
  • Annual Bonus

Why Pungitore Irrigation & Fertilizer?

Join a company that values work/life balance, professional growth, and team collaboration. We offer a positive work environment and are committed to supporting our employees.

Join a company that puts a positive spin on 'feeling the WRATH'. We are looking for people who authentically embody these core values:

Work Ethic

Reliability

Accountability

Teamwork

Honesty

Apply today to become part of the Pungitore team!

*Applications submitted without work experience will be disregarded. Please also include references.*

Requirements

Desired Qualifications:

• Experience with Jobber or similar Field Service Scheduling Software (preferred)
• Experience in a Field or Home Service Industry (1+ years preferred)
• Strong organizational skills and attention to detail
• Excellent communication skills, both written and verbal
• Tech-savvy with the ability to quickly learn new software
• Ability to prioritize tasks and manage multiple schedules
• Customer-focused with problem-solving abilities

SERIOUS CANDIDATES - if you are serious about pursuing this job opportunity, please complete the following assessment and include the result in your application:

1. Please complete this assessment: go1.predictiveindex.com/free
2. Say “No” to the pop up
3. Complete the form
4. Then it's 2 pages of word selection that should only take a few minutes
5. It will then provide you with the result. The "share assessment" link does not work (it only sends back to the main page), so please include the result (copy/paste) in your application.