Landscape Project Manager: Lead Quality & Client Success

Green Biz Nursery and Landscaping; Fayetteville (NC); On-site; Full time

Job description

Summary

Manages and provides quality control of job site and leadership to foremen and all service employees assigned to the account. Is responsible for the overall direction, coordination, and evaluation of personnel within the assigned area of responsibility.

Quality Control of Job Site

• Assist with project planning for job sites
• Conduct before and after inspections of site
• Make determination on feasibility and timing of customer requests
• Perform pruning and weed control and other operations as needed
• Assist crew in completion of required tasks
• Coordinate materials and delivery of materials with vendors, landscape manager and crews

Employee Supervision

• Implement schedule set by Landscape Manager
• Oversee proper safety equipment and personal protective equipment usage and practice
• Conduct on the job training
• Prioritize the day’s work list and assign duties to crew members

Client Communication

• Proactively address questions or issues
• Review site with client
• Update client on status of site
• Suggest improvements and potential up sell

Administrative Duties

• Ensure Foremen complete time sheets daily
• Complete paperwork on accidents and report them to management
• Complete weekly vehicle reports
• Perform equipment inventory
• Ensure crews are pre loaded for next day’s work

Sales

• Develop relationship with existing and potential customers to sell landscape services or up sell existing services
• Assist in new site take off estimates
• Assist in analyzing job costs to keep in line with customer pricing

Equipment

• Perform preventative maintenance and minor repairs on equipment
• Ensure vehicle cleanliness is maintained

Requirements

• Have a current NC Driver’s license
• Have basic plant and irrigation system knowledge
• Ability to lift 50 lbs
• Ability to perform physical labor in a wide variety of climatic conditions for prolonged periods of time
• Ability to utilize basic landscape equipment
• Knowledge of plant identity and landscaping fields