Landscape Operations Manager and Future New Branch Manager

Myparadiselandscape; Shelby (NC); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus

Company car

Company parties

Competitive salary

Dental insurance

Health insurance

Advancement opportunities

Paid time off

Job summary

Paradise Landscaping in Shelby, NC, seeks a Landscape Operations Manager to lead daily field operations, safety, quality, and profitability while developing future leaders for a Charlotte-area expansion. This hands-on role blends office oversight with on-site coaching and performance improvement across multiple service divisions.

The ideal candidate has deep landscape industry experience, proven leadership, and a track record of building scalable systems.

Qualifications

• Minimum 7 years of landscape industry experience.
• Minimum 5 years in a leadership or management role.
• Experience leading multiple landscape crews or service divisions.
• Strong knowledge of: commercial landscape maintenance, landscape construction, irrigation, enhancements, plant identification.
• Experience managing labor productivity, scheduling, and job costing.
• Excellent leadership and communication skills.
• Valid driver's license with a clean driving record.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Oversee daily operations for landscape maintenance, installation, irrigation, and enhancement services.
• Coordinate schedules, manpower, equipment, and materials.
• Ensure projects and services are completed safely, efficiently, and profitably.
• Monitor labor efficiency, productivity, and job costing.
• Identify operational challenges and implement solutions.
• Improve workflow and operational systems.
• Lead, mentor, and coach Team Leaders and field personnel.
• Conduct regular jobsite visits and quality inspections.
• Train employees on safety and production techniques.
• Hold team members accountable to company standards.
• Help recruit, interview, and develop future leaders.
• Foster a culture built around ownership, accountability, and continuous improvement.
• Provide guidance across landscape construction, irrigation, lighting, drainage, hardscape, plant installation, turf care, and equipment.

Skills

Leadership

Team management

Landscape industry knowledge

Labor scheduling

Communication

Problem-solving

Driver's license

Education

North Carolina Pesticide License

Irrigation certification

ICPI/CLT certifications

Aspire Landscape Software

Tools

Aspire Landscape Software

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Landscape Operations Manager

Future Charlotte Branch Manager

Build More Than Landscapes. Build a Legacy.

Paradise Landscaping is one of the fastest-growing landscape companies in the region. We specialize in high end residential, estate, commercial landscape management, irrigation, landscape enhancements, and high-end residential design/build projects.

We are looking for an experienced landscape leader who wants more than an Operations Manager position. We are looking for someone who wants to become a key part of our leadership team and help build our next branch location in the Charlotte/Mt. Holly market.

This position will begin at our headquarters in Shelby, NC, where you will spend approximately 12–24 months learning our systems, culture, financial model, and leadership philosophy before taking a leadership role in expanding into the Charlotte area.

We would like to meet you if you think you could build and lead a successful landscape operation if you had the opportunity.

Why Join Paradise Landscaping?

This is not a corporate landscape company where you're one manager among hundreds.

Here, you'll have the opportunity to:

• Help shape the future of a rapidly growing company
• Work directly with ownership and influence company decisions
• Build, coach, and develop exceptional teams
• Lead both commercial maintenance and landscape construction operations
• Prepare to lead a future Charlotte-area branch
• Make a lasting impact on the company's growth

Compensation & Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities
• Paid Time Off
• Paid Holidays
• Leadership development and ongoing training
• Company vehicle (based on role and experience)
• Company phone and technology
• Advancement opportunities
• Long-term career path with executive leadership potential

Position Summary

The Landscape Operations Manager is responsible for leading the daily operations of our field teams while driving safety, quality, efficiency, profitability, and team development.

This role is hands‑on. You'll spend time both in the office and in the field, coaching Team Leaders, solving operational challenges, improving production, and ensuring our clients receive exceptional service.

The ideal candidate enjoys leading people, improving systems, developing future leaders, and creating accountability across multiple service divisions.

Primary Responsibilities

Operations Leadership

• Oversee daily operations for landscape maintenance, installation, irrigation, and enhancement services
• Coordinate schedules, manpower, equipment, and materials
• Ensure projects and services are completed safely, efficiently, and profitably
• Monitor labor efficiency, productivity, and job costing
• Identify operational challenges and implement solutions
• Improve workflow and operational systems

Team Leadership

• Lead, mentor, and coach Team Leaders and field personnel
• Conduct regular jobsite visits and quality inspections
• Train employees on best practices, safety, and production techniques
• Hold team members accountable to company standards
• Help recruit, interview, and develop future leaders
• Foster a culture built around ownership, accountability, and continuous improvement

Client Experience

• Support Account Managers in delivering exceptional service
• Ensure work consistently exceeds client expectations
• Resolve field-related concerns professionally and promptly
• Maintain high standards of quality across every property and project

Technical Leadership

Provide guidance and support involving:

• Landscape construction
• Irrigation systems
• Landscape lighting
• Drainage
• Hardscape installation
• Plant installation
• Turf care and plant health
• Equipment utilization
• Jobsite logistics

Assist with troubleshooting and complex field challenges as needed.

Business Performance

• Track key operational metrics and KPIs
• Improve labor efficiency and profitability
• Support budgeting and forecasting
• Monitor production goals
• Help build scalable systems that support future company growth

Qualifications

Required

• Minimum 7 years of landscape industry experience
• Minimum 5 years in a leadership or management role
• Experience leading multiple landscape crews or service divisions
• Strong knowledge of:
  • Commercial landscape maintenance
  • Landscape construction
  • Irrigation systems
  • Landscape enhancements
  • Plant identification and horticulture
• Experience managing labor productivity, scheduling, and job costing
• Excellent leadership and communication skills
• Strong organizational and problem‑solving abilities
• Valid driver's license with a clean driving record

Preferred

• Bilingual (English/Spanish)
• North Carolina Pesticide License
• Irrigation certification
• ICPI, CLT, or other industry certifications
• Experience with Aspire Landscape Software
• Experience in a growth‑oriented landscape company with multiple service divisions

The Ideal Candidate

You may currently be an Operations Manager, Branch Manager, Production Manager, Account Manager, or General Manager with a successful landscape company.

You're looking for more than another management position.

You want:

• Greater leadership responsibility
• The opportunity to build something meaningful
• A company where your ideas matter
• A leadership team that values people and culture
• A long‑term career with significant growth potential

Most importantly, you want the opportunity to help build and eventually lead a new branch instead of simply maintaining someone else's.

Candidates that are serious about this position should submit their resume and cover letter directly to us via email at info @ myparadiselandscape.com